Summary
Overview
Work History
Education
Skills
Automotive restoration and fabrication
Timeline
Generic

Charles Coates

Chandler,AZ

Summary

Results-driven sales professional with a proven track record of exceeding targets and delivering exceptional revenue growth. Skilled in building strong client relationships, negotiating high-value deals, and creating customized solutions to meet customer needs. Dedicated to continuous improvement , with a focus on staying ahead of market trends and refining sales strategies. Recognized for leadership, persistence, and commitment to driving long term success for both clients and the company.

Overview

25
25
years of professional experience
1
1
year of post-secondary education

Work History

Full Time Design/Sales Generators

Parker & Sons
02.2021 - 09.2024
  • This position was offered to me due to a head injury from a ladder fall during a HVAC estimate.


  • Achieved Wrench Group 1st place at Inaugural Goat Awards for generator/electrical sales and year 2 as well.

HVAC Comfort Consultant & Design/Sales Generators

Parker & Sons
05.2007 - 02.2021
  • Educated homeowners on the benefits of energy-efficient products and how they can contribute to long-term cost savings while improving comfort levels within the home environment.
  • Negotiated contracts successfully with suppliers to secure favorable pricing on high-quality materials without sacrificing product performance or longevity.
  • Enhanced company reputation through stellar client interactions and consistently exceeding expectations.
  • Collaborated with technicians and installation teams to ensure seamless service delivery and customer satisfaction.
  • Led and guided new employees that also became top performers. Assisted development of sales recovery department. Also added part-time Generac generator sales for electrical department from 1/19 to 2/21

Sales Engineer

Goettl Air Conditioning Phoenix
05.2002 - 05.2007
  • Consistent sales leader in residential retrofit and light-commercial division.
  • 20+% annual sales increases with solid profit margins.
  • Innovative sales practices with impressive lead generation. Team attitude with quality people skills. Responsible for all aspects of sales.
  • Strong closer. Sales Engineer of the Year all 5 years.

Sales Representative

Donley Service Center
02.2000 - 05.2002


  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Top closer and solid performer in all sectors of responsibility. Consistently meeting or bettering stiff sales goals set by company and self.

Education

Pasadena City College
Pasadena, CA
09.1978 - 06.1979

Skills

  • Client Relationship Building
  • Assertiveness
  • Negotiation Tactics
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Relationship Building
  • Phone Etiquette
  • Product Knowledge

Automotive restoration and fabrication

Approximately 19 years experience in domestic & exotic car service, restoration, and fabrication prior to HVAC/Electrical career.

Timeline

Full Time Design/Sales Generators

Parker & Sons
02.2021 - 09.2024

HVAC Comfort Consultant & Design/Sales Generators

Parker & Sons
05.2007 - 02.2021

Sales Engineer

Goettl Air Conditioning Phoenix
05.2002 - 05.2007

Sales Representative

Donley Service Center
02.2000 - 05.2002

Pasadena City College
09.1978 - 06.1979

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Charles Coates