Andrew Uribe

Dedicated and creative production professional with 2 years of experience in a producing studio environment. Proven ability to manage projects from conception to completion while collaborating effectively with diverse teams. Developed individualized lesson plans to enhance student's vocal abilities and confidence on stage. Proven ability to perform live and in studio settings, with a strong commitment to artistic expression and collaboration. Seeking opportunities to contribute my vocal skills and creativity. Experience in singing for over 4 years.

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Consolidating student loans and filling out applications. Being empathetic with customers.

Adhered to company policies and scripts to consistently achieve call-time and quality standards.

Documented and detailed calls and complaints using call center's CRM database.

Resolved concerns with products or services to help with retention and drive sales.

Used consultative sales approach to understand customer needs and recommend relevant offerings.

Responded to telephone and in-person requests for information.

Followed up with existing customers to provide additional support and address concerns.

Provided and Performed effective sales procedures to maximize opportunities.

Cultivated warm relationships with regular customers.

Worked with POS system to place orders, manage bills and handle complimentary items.

Explained menu items and suggested appropriate options for food allergy concerns.

Bussed and reset tables to keep dining room and work areas clean.