Andrew Vences
Hanover Park,Illinois
Summary
Im a quick learner and i excel at overcoming language barriers in both Spanish and English to attract and engage new clientele. Strong organizational skills and proficiency in technology enable effective multitasking and staying on top of various tasks. I specialize in E-commerce and online sales, bringing a wealth of expertise to drive successful business growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
E-commerce Online Seller
Grailed / Ebay
09.2021 - Current
- Created and managed invoices using order management and invoicing software
- Received and processed payments from customers using electronic transactions
- Shipped items Internationally utilizing my resources for the cheapest shipping
- Handled returns and exchanges in sync with guidelines provided by the company
- Took photographs of the product and typed descriptions or traits
- Researched popularity and pricing or similar items to establish appropriate prices
- Processed refunds, customer questions, and complaints through email
- Determined to resolve and set product standards
- Composed descriptions or merchandise for posting to online storefronts, auction sites, and other shopping Web sites.
- Built strong relationships with suppliers, negotiating favorable pricing terms that increased profit margins without sacrificing quality.
- Managed inventory levels effectively, ensuring products were always available for purchase and minimizing out-of-stock situations.
- Optimized product listings with keyword-rich titles and descriptions, improving search visibility and driving more traffic to the online store.
- Collaborated with other online sellers to share best practices, learn from their experiences, and form mutually beneficial partnerships.
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Reduced shipping costs by optimizing packaging materials and methods while maintaining product protection standards during transit.
- Monitored competition closely to stay ahead of market trends and develop unique selling propositions that differentiated the online store from others.
- Negotiated terms with suppliers to secure discounts and promotional opportunities.
Mover
Mccolister’s
05.2020 - 09.2021
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to Number lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Inspected items for damage and reported issues to supervisor for resolution.
- Followed verbal and written instructions to properly move and ship products.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
- Followed safety protocols to prevent accidents and injuries.
- Provided physical assistance during heavy lifting tasks as needed, minimizing risk of injury for both employees and clients'' possessions.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
Dishwasher/Food Prep
MORETTI'S
11.2019 - 11.2020
- Maintained a clean and safe work environment
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Provided customer service and was involved in training [2x] new team members each month.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
Education
High School Diploma -
Bartlett High School
Bartlett, IL04.2022
Skills
- Computer skills
- Bilingual
- English
- Spanish
- Translation
- Negotiation
- Questioning
- Customer service
- Communication skills
- Microsoft word
- Photography
- Shipping
- International shipping
- Measurements
- Driving Experience
- Organizational Skills
Certification
Driver's License
Awards
High School Diploma
Timeline
E-commerce Online Seller
Grailed / Ebay
09.2021 - Current
Mover
Mccolister’s
05.2020 - 09.2021
Dishwasher/Food Prep
MORETTI'S
11.2019 - 11.2020
High School Diploma -
Bartlett High School
Driver's License
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