Summary
Work History
Education
Skills
Languages
Timeline
BusinessDevelopmentManager

Andrew Virgil

Saint Joseph,MI

Summary

Skilled Maintenance Technician adept at interpreting blueprints, developing schedules and overseeing team operations. Well-versed in managing workflow and delegating tasks to meet objectives. Offering 20 years of repair and maintenance expertise with proven history or hard work and dependability.

Work History

Customer Service Specialist Installation/Maintenance Technician

AT&T
Benton Harbor, MI
07.2000 - Current
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Reviewed blueprints and specifications to identify most effective ways to approach projects.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Delivered excellent customer service to over 50 customers each month.
  • Communicated professionally with colleagues, freelancers and clients in English and Spanish.

Property Manager

CLVL LLC
Battle Creek, MI
01.1999 - Current
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Maintained accurate and timely documentation of communication with clients, venders and inspectors.
  • Attended appropriate continuing education courses to remain up to date on accounting.
  • Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight. pulled permits and inspection with code compliance, electrical and building inspectors .
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Kept properties in compliance with local, state and federal regulations.

Special in US Army Infantry

US Army
Ft Steward, GA
1991 - 1993
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Education

Bachelor of Science - Biology

Western Michigan University
Kalamazoo, MI
01.2004

Skills

  • Customer Account Management
  • Multitasking and Prioritization
  • Customer Data Confidentiality
  • Team-Oriented and Cooperative
  • Computer Proficiency
  • Microsoft Office Suite

Languages

Spanish

Timeline

Customer Service Specialist Installation/Maintenance Technician

AT&T
07.2000 - Current

Property Manager

CLVL LLC
01.1999 - Current

Bachelor of Science - Biology

Western Michigan University

Special in US Army Infantry

US Army
1991 - 1993

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Andrew Virgil