Andrew Voigt
Kimberly
Summary
Proven Field Service Technician with a track record of enhancing customer satisfaction through expert troubleshooting and repair, coupled with a positive attitude. At Equipment Depot Green Bay, excelled in delivering solutions that surpassed expectations. Skilled in MS Office and project management, consistently praised for service quality and efficiency in managing data and inventory for the Wisconsin Department of Natural Resources.
Overview
10
10
years of professional experience
Work History
Field Service Technician
Equipment Depot Green Bay
05.2016 - Current
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Diagnosed and repaired problems with electrical and mechanical systems.
Lead Wildlife Technician
Wisconsin Department Of Natural Resources
05.2014 - 01.2015
- Coordinated day to day field operations for research site.
- Managed time efficiently in order to complete all tasks within deadlines.
- Managed data collection and organized data for use in WDNR research.
- Oversaw equipment inventory for research projects.
Education
Bachelor of Science - Wildlife Ecology: Research And Management
University of Wisconsin, Stevens Point
Stevens Point, WI12-2015
Skills
- Problem-Solving
- Positive Attitude
- Troubleshooting and repair
- Field Repairs
- Service Quality
- MS Office
- Project Management
- Data Collection
- Customer Relations
- Inventory Oversight
Timeline
Field Service Technician
Equipment Depot Green Bay
05.2016 - Current
Lead Wildlife Technician
Wisconsin Department Of Natural Resources
05.2014 - 01.2015
Bachelor of Science - Wildlife Ecology: Research And Management
University of Wisconsin, Stevens Point
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