Andrew Walker
Kearney,NE
Summary
Accomplished leader with a proven track record at Tri-City Security, adept in strategic planning and relationship building. Excelled in enhancing customer satisfaction through critical thinking and exceptional service, fostering repeat business. Demonstrated excellence in high-pressure situations with USMC, ensuring successful outcomes through effective problem-solving and communication.
Overview
36
36
years of professional experience
Work History
Sports Bar Manager
Big Apple
Kearney, NE
08.2018 - Current
- Learn to build rapport with customers quickly.
- Active listener to customers problems.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Mentored and trained staff members to ensure exceptional customer service standards.
Owner of Security Company
Tri-City Security
Gibbon, NE
11.2001 - 12.2016
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed day-to-day business operations.
Special Operations Operator
USMC
Kaneohe, HI
07.1988 - 12.1999
- Supervised communication functions for special operations and secret missions.
- Operated as part of an elite unit tasked with special operations, demonstrating commitment to excellence under pressure.
- Supervised special operations teams during high-risk situations, ensuring officer safety and successful outcomes in critical incidents.
- Played a pivotal role in the planning and execution of special operations missions, demonstrating adaptability and situational awareness.
Education
Master of Science - Counseling
Bellevue University
Bellevue, NE12.2024
Bachelor of Science - General Studies
University of Nebraska At Kearney
Kearney, NE05.2021
Associate of Arts - General Studies
Central Community College
Grand Island, NE05.2018
Skills
- Relationship Building
- Verbal and written communication
- Strategic Planning
- Regulatory Compliance
- Problem-Solving
- Conflict Resolution
- Critical Thinking
Timeline
Sports Bar Manager
Big Apple
08.2018 - Current
Owner of Security Company
Tri-City Security
11.2001 - 12.2016
Special Operations Operator
USMC
07.1988 - 12.1999
Master of Science - Counseling
Bellevue University
Bachelor of Science - General Studies
University of Nebraska At Kearney
Associate of Arts - General Studies
Central Community College