Andrew Walker
Summary
I am a second year student at Collin College, and I'm working toward an Associates of Applied Science in Data Science. I currently work at Target where I have improved the online order system vastly by increasing customer retention and being innovative with my surroundings, which makes a notable difference to guests. I also have great coordination and leadership skills from my job at Main Event where I ended up improving guests wait times through quick thinking or great problem solving skills with other team members.
Overview
4
4
years of professional experience
Work History
Service Team Member
Target
07.2021 - Current
- Demonstrated flexibility in scheduling by working various shifts as needed, including weekends and holidays, exhibiting reliability as a team member.
- Displayed a strong work ethic by consistently arriving on time, prepared for shifts, and exhibiting a positive attitude towards team members and customers.
- Regularly stocked hundreds of items a day, assuring quality record keeping and data entry into the system.
- Flexibility in shifts includes early morning inventory and late night closes, with regular recommendations from leadership and other staff to allow me to do extra.
- Completed thousands of online orders and ensured proper payment followed through with excellent customer service and precision.
Front Desk/Front Desk Leader
Main Event Entertainment
01.2020 - 05.2021
- Streamlined hundreds of check-in and check-out processes for improved guest experience and reduced wait times.
- Resolved guest complaints effectively, demonstrating exceptional problem-solving skills and customer service on busy nights and the weekend.
- Developed strong relationships with multiple returning guests, fostering loyalty to the brand.
- Conducted regular audits of cash drawers and financial transactions, ensuring proper accounting procedures were followed daily.
- Regularly preformed inventory counts during slow periods and had cross-trained in every department.
- Trained new staff to complete tasks efficiently and orderly.
Education
Associate of Applied Science - Data Science
Collin College
Plano, TX05.2025
Skills
- Meticulous
- Proactive
- Teachable
- Patience and composure
- Decision-making capabilities
- Inventory management
Timeline
Service Team Member
Target
07.2021 - Current
Front Desk/Front Desk Leader
Main Event Entertainment
01.2020 - 05.2021
Associate of Applied Science - Data Science
Collin College