Andrew Walsh
Strategic Platoon Sergeant with expertise in tactical operations and team training. Delivered mission success by enhancing team performance and operational efficiency through strong communication and logistics management. Focused on fostering soldier development and ensuring readiness in high-pressure environments.
Work History
Infantryman
5 Years 5 Months- Conducted tactical operations and maneuvers in diverse environments to achieve mission objectives.
- Collaborated with team members to execute combat drills and improve unit readiness.
- Managed equipment and supply logistics, ensuring operational efficiency at all times.
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Trained in use of tear gas, passive ordnance, and explosives.
- Coordinated closely with allied forces during joint operations, enhancing interoperability and mission effectiveness.
- Provided security for military installations by conducting regular perimeter patrols and monitoring access points.
- Maintained secure communication systems to relay information to and from command teams.
- Led training programs, enhancing team readiness and operational effectiveness.
- Supervised daily operations, maintaining discipline and adherence to protocols.
- Ensured mission success by effectively overseeing daily operations, personnel assignments, and equipment maintenance.
- Evaluated soldier performance regularly, providing constructive feedback that led to overall improvement in individual skills and abilities.
- Implemented physical fitness programs tailored to each soldier''s needs, boosting average platoon fitness scores over time.
- Served as principal advisor to First Sergeant and Commander.
Customer Service Representative
7 Months- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Trained new team members on customer service protocols and best practices.
- Improved checkout processes, reducing wait times for customers during peak hours.
- Managed high-volume transactions accurately, ensuring seamless store operations.
- Maintained product knowledge to assist customers with informed purchasing decisions.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma
- 3.7 GPA
- Extracurricular Activities: Baseball
Skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of five staff members.
Certification
- Licensed Infantryman - March 2021 - April 2027
- Combat Lifesaver Training - March 2021 - April 2027
Timeline
Infantryman
Customer Service Representative
Pierce County High School
ARMY COMMENDATION MEDAL W/C DEVICE, COMBAT INFANTRY BADGE
O Recognized for meritorious service and outstanding leadership while serving as a U.S Army Infantryman Platoon Sergeant during overseas operations.
O Led and supported mission-critical operations involving personnel accountability, communications, equipment management, CBRN preparedness, and unit readiness.
O Demonstrated exceptional leadership, adaptability, and attention to detail while operating in a demanding overseas environment.
O Coordinated with military and Department of State personnel to maintain reliable communications and operational readiness across the organization.
O Earned the Combat Infantryman badge for active participation in ground combat operations in Syria in 2023-2024.
O Demonstrated composure, sound judgement, and disciplined decision-making while operating in a high-risk and rapidly changing environment.
O Worked effectively within small-unit teams during combat operations, maintaining accountability, communication, and mission focus under extreme conditions.
O Recognized for professional competence, physical readiness, and tactical proficiency required of an Army Infantryman in a combat environment.