Andrew Weir
Thorndale,PA
Summary
As a Salesforce Administrator Professional in training, I bring a keen eye for simplicity and a passion for solving complex business challenges to the table. With strong analytical skills and a focus on understanding and utilizing data, I am well-equipped to make informed decisions that drive business success. My background in retail operations. management, and administration as well as over 19 years of experience in customer-facing roles, has given me a solid foundation in the importance of balancing multiple priorities and meeting deadlines while maintaining a commitment to exceptional customer service.
Overview
15
15
years of professional experience
Work History
Amazon FBA Seller - All Media
Self-employed
Thorndale, PA
08.2021 - Current
- Conducted Free pickups of donated media to build inventory for resale via online platforms.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Created clear, precise and properly detailed product and service information on company website.
- Built professional and trusting relationships with key customers and leveraged existing relationships via social media.
Independent Delivery Specialist
Self-employed
Thorndale, PA
03.2017 - Current
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Coordinated consistent on-time deliveries of damage-free goods.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Tracked delivery information, mileage and fuel use while on shift.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Interpreted maps and followed written and verbal directions.
Production Site Lead
Canon Business Solutions
Burlington, NJ
06.2010 - 06.2018
- Responsible for the day to day operations of the Print/Mail Center.
- Supervised two associates.
- Ran high production Copy and Mail machines including. (Canon 6010VP Digital Press, Hasler Folder and Inserter, and 2 Duplo Cutters}
- Managed bulk mailings, Supply Ordering, and Daily production numbers for EOM billing to the client.
- Managed the University Post office, including daily cash reconciliation and deposits.
- Developed the client billing and tracking spreadsheets and the site procedure guide.
- Worked with the site manager on the client contract renewal in 2013 resulting in a 5-year contract renewal.
Implementation Coordinator - ASM
Canon Business Solutions
Burlington, NJ
06.2008 - 06.2010
- Managed creation and placement of equipment orders nationwide for over 300 client sites.
- Built and utilized reporting systems to keep customers and management in loop with latest information.
- Organized project implementation resources and leveraged expertise to assist organizational rollout including a client database, new hire paperwork, site assessments, workflows, and site information.
- Processed and tracked all client device removals.
- Maintained client implementation files,
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
- Reconciled monthly operating budgets and shared information with senior management team.
- Scheduled meetings for senior management team and booked conference rooms.
Education
Salesforce Administrator
Salesforce By Trailhead
Online06.2023
High School Diploma -
Strath Haven High School
Wallingford, PASkills
- Reporting abilities
- Administrative duties, Well-organized
- Attention to detail
- Excellent communication
- Customer service
- Data analysis
- Detail oriented
- Documentation
- Filing
- Inventory management
- Listening
- Multi-tasking
- Problem-solving
- Scheduling
- Supervisor
- Time management
- Staff management
- Employee performance evaluations
- Employee scheduling
- Critical Thinking
- Production and Processing
- Business Administration
- Equipment Functionality
- Salesforce
Timeline
Amazon FBA Seller - All Media
Self-employed
08.2021 - Current
Independent Delivery Specialist
Self-employed
03.2017 - Current
Production Site Lead
Canon Business Solutions
06.2010 - 06.2018
Implementation Coordinator - ASM
Canon Business Solutions
06.2008 - 06.2010
Salesforce Administrator
Salesforce By Trailhead
High School Diploma -
Strath Haven High School
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