Andrew West
The Woodlands,TX
Summary
Motivated, detail-oriented and analytically driven performer with flawless preparation and presentation skills. Demonstrated technical performance and leadership in the financial / supply chain industry. Thrives on meeting difficult challenges.
Overview
7
7
years of professional experience
Work History
Sea CC Team Leader-Export
Kuehne + Nagel
12.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Area Sea Processes System Manager
Kuehne + Nagel
09.2021 - 12.2023
- Streamlined IT processes for increased efficiency and reduced downtime through comprehensive system monitoring.
- Maintained up-to-date knowledge of industry trends and emerging technologies, applying insights to drive continuous improvement initiatives within the organization.
- Conducted thorough audits of existing systems, identifying areas for improvement and implementing strategic updates accordingly.
- Championed best practices in change management processes to ensure smooth transitions during system upgrades or replacements.
- Collaborated with cross-functional teams to design cohesive software systems, optimizing workflow and productivity.
- Evaluated competing technology solutions by conducting thorough research and analysis, ensuring informed decision-making in line with organizational goals.
Operational Service Lead
Kuehne+Nagel
07.2020 - 09.2021
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
- Took on additional duties, including covering multiple branches/CSR duties during unexpected backlog/vacations, resulting in continuous branch benchmarks.
- Directed and supervised team of 7 engaged in operational duties across 6 west coast branches. (LAX/SAN/PHX/SLC/PDX/SEA)
- Conducted interviews with participants to assess eligibility.
- Created plans and communicated deadlines to ensure projects were completed on time.
Operational Service Representative
Kuehne + Nagel
02.2019 - Current
- Surpassed performance goals by approaching all interactions with resourcefulness, organization and branch/customer-centric solutions.
- Conferred with branch/customers about concerns with operational services to resolve problems and drive efficiency.
- Solely managed operational tasks for 2 branches simultaneously across midwest/west coast regions. (DEN/PDX/SEA)
Owner Operator/Caregiver
West Home Health Care
05.2018 - 02.2019
- Document patient vitals and health history, maintaining accurate records.
- Provided direct care to patients under limited supervision, including both physical and psycho-social needs of patient.
- Recognized and reported abnormalities and/or changes in patients' health status
Finance Intern
Building Functional Esthetics
09.2017 - 06.2018
- Assisted with month-end closing processes and verified journal entries.
- Developed and analyzed budgets and performed financial statement analysis.
Education
BBA - Finance
Western Michigan University
Kalamazoo, MI05.2018
Bachelor of Arts - Criminal Justice
Western Michigan University
Kalamazoo, MI05.2018
Skills
- Data/Risk management
- Profit and Loss Management
- High proficiency in Microsoft Word, PowerPoint, Access (Vlookups, Pivot Tables) & Excel
- SAP, ERP, Six Sigma, US GAAP
- Excellent communication skills
- Accomplished at negotiations, relationship building, and customer experience
Additional Information
- Vice-President, Western Michigan University Division I Men’s Rugby Team
Timeline
Sea CC Team Leader-Export
Kuehne + Nagel
12.2023 - Current
Area Sea Processes System Manager
Kuehne + Nagel
09.2021 - 12.2023
Operational Service Lead
Kuehne+Nagel
07.2020 - 09.2021
Operational Service Representative
Kuehne + Nagel
02.2019 - Current
Owner Operator/Caregiver
West Home Health Care
05.2018 - 02.2019
Finance Intern
Building Functional Esthetics
09.2017 - 06.2018
BBA - Finance
Western Michigan University
Bachelor of Arts - Criminal Justice
Western Michigan University