Andrew Wills
Jacksonville,FL
Summary
Adaptable and relationship-driven professional with a diverse background within the outdoor apparel industry. Recognized for the ability to wear many hats in fast-paced, evolving environments, bringing creativity, strategic thinking, and a solutions-oriented mindset to every challenge. Passionate about delivering exceptional products and experiences to sportsmen, using a proven track record of building lasting partner relationships, executing impactful events, and driving brand loyalty through personalized service and a commitment to excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Experience Manager
Over Under Clothing
09.2022 - Current
- Serve as the director of sales overseeing 300+ wholesale accounts and a sales team
- Manage all customer service and promotion for e-commerce customers
- Coordinate and service Key Accounts and Inside Sales
- Manage the accounts receivables collection and processing
- Onboard and service all wholesale accounts
Police Officer
Jacksonville Sheriffs Office
07.2021 - 07.2022
- Completed training and graduated from the Jacksonville Sheriff's Office Police Academy
- Obtained Florida State SOCE State Officer Certification
- Served as a Police Officer in field training, contributing to the safety and welfare of Duval County residents.
Team Member
Target
03.2020 - 04.2021
- Oversee the inventory and merchandising of the Home section of a Super Target store
- Manage sales metrics for key products and clearance goods
- Track and coordinate anti-theft efforts for electronic goods
Education
Bachelor of Science - Political Science, Digital Marketing and Leadership
University of North Florida
01.2021
Skills
- Event Coordination
- Public Speaking
- Sales Management
- Account Management
- Microsoft Office
- Data Analysis
- Cross-Functional Collaboration
- Relationship Management
- Customer Interaction and Engagement
- Adaptive and Creative
Certification
- SOCE - State of Florida Police Officer Certification
- BB&T Truist Leadership Certification
- Flagler Chamber of Commerce Leadership Certification
- Chick Fil A Leadership Academy Certification
Accomplishments
- President, Jacksonville Kappa Alpha Alumni Association (2021 - Present)
- Young Life Leader - Landon Middle School, The Bolles School, Episcopal School of Jacksonville (2017 - Present)
- Deputy Elections Commissioner - University of North Florida Student Government (2021)
- UNF Interfraternity Council Member (2018-2021)
- Vice President Kappa Alpha Order UNF (2020)
Timeline
Customer Experience Manager
Over Under Clothing
09.2022 - Current
Police Officer
Jacksonville Sheriffs Office
07.2021 - 07.2022
Team Member
Target
03.2020 - 04.2021
Bachelor of Science - Political Science, Digital Marketing and Leadership
University of North Florida
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