ANDREW WILSON
Melbourne,Florida
Summary
Highly motivated and strong willed individual with customer service and sales experience. Outgoing professional with track record of driving increased revenue, improving buying experience and elevating company profile. Consistently recognized award-winning employee for sales performance and excellence in customer service.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Appliance Direct
07.2023 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Management, Bartender
Matt's Casbah
05.2020 - 10.2022
- Monitored employee performance and enacted improvement plans
- Keep bars organized during high volume shifts
- Balance drawers and ensure proper money drops
- Regulated service delivery to keep operations productive and in line with budget requirements.
Bartender, Event Coordinator
Sunset Cafe
01.2019 - 03.2020
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Orchestrated numerous private parties, business meetings and formal engagements.
Bartender
Westgate Vacation Villas
03.2016 - 01.2019
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Sales Associate, Real Estate Agent, Timeshare Sale
Holiday Inn Club Vacations
01.2014 - 03.2016
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated and managed real estate transactions.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Science - Business Administration, Marketing
University of Central Florida
Orlando, FL12.2008
Skills
- Strong written and verbal communications, interpersonal and customer service skills
- Good organizational, time management and problem-solving skills
- Ability to work well independently as well as part of a team
- Ability to exercise flexibility, initiative, good judgement and discretion
- Suggestive Selling
- Meeting Sales Goals
Timeline
Assistant Manager
Appliance Direct
07.2023 - Current
Management, Bartender
Matt's Casbah
05.2020 - 10.2022
Bartender, Event Coordinator
Sunset Cafe
01.2019 - 03.2020
Bartender
Westgate Vacation Villas
03.2016 - 01.2019
Sales Associate, Real Estate Agent, Timeshare Sale
Holiday Inn Club Vacations
01.2014 - 03.2016
Bachelor of Science - Business Administration, Marketing
University of Central Florida
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