Andrew Wiswall
Digital Marketing
Vancouver,WA
Summary
Digital marketer & creative analytical thinker who likes to solve problems with an attention to detail. Always observant to peoples needs while offering solutions to new tasks. Skilled in working under pressure and adapting to new situations and challenges to achieve the objective. Passionate about finding solutions through digital communications to grow an audience and maintain consistent business. Willing to meet goals with dependability and a positive attitude.
Overview
10
10
years of professional experience
Work History
Golf Operations
Camas Meadows Golf Course
03.2014 - 08.2022
- Customer Service & Sales.
- Scheduling and Maintaining Tee Sheet.
- Managed Over 100 Calls every Day.
- Increased Customer base by 20% via Promotional Events
- Creating Advertisements for Sales Campaigns.
- Tournament Operations - Coordinating Logistics for Smooth Performance.
- Outside Service Management - Managed Outside Team of Employees.
- Business to Business Sales with Reps.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Assisted guests with transactions for golf and attractions to facilitate fun and exciting experiences.
- Smoothly mitigated issues between customers with effective solutions.
Outside Service Staff Member
Whisper Rock Golf Club
11.2018 - 06.2019
- Worked closely with a well functioning staff that maintained the highest customer service possible.
- Valet Staff - Worked with a team of 5 to consistently facilitate members needs & have everything ready on time.
- Range Attendant - Keeping record/order of members and their guest tee times to effectively have their equipment ready for use when needed.
- Course Intake - Facilitated members and their guests needs when finishing golf and effectively communicated with staff members to have there bags/luggage ready..
- Ordered and maintained all club equipment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Social Media Specialist/Lead Videographer
Ridgefield School District
09.2015 - 12.2015
- Development of 4 promotional videos for school district.
- Involved in all aspects of project from filming, editing & storyboarding
- Constant meetings & Collaboration with District Supervisor.
- Maintained clients social media accounts via Hootsuite social media management software.
- Strategized social media campaigns for client, helping to meet goals and reach untapped potential customers.
- Presented Final product in front of hundreds of viewers.
- Interviewed and collaborated with key stakeholders in community.
Warehouse Employee
First Aid Only
05.2012 - 10.2012
- Assembling orders and processing them for delivery.
- Effectively doing so under timed window.
- Processing paperwork.
Education
Bachelor of Arts - Digital Technology & Culture
Washington State University 16´
Minor - English
Washington State University 16'
Skills
- Adobe Creative Suite
- Market Research
- Content Development
- Project Management
- HTML5
- CSS3
- Wordpress
- Hootsuite
- Microsoft Suite
- Google Workspace
- Social Media Management
- Proficient
- Curious
- Customer Relations
- Customer Service
Technical Skills
Essential Skills
- Patient
- Attention to Detail
- Excellent Communication
- Good Telephone Etiquette
- Planning and Coordination
- Analytical and Critical Thinking
- Written Communication
- Multitasking Abilities
- Critical Thinking
- Interpersonal Communication
- Organization and Time Management
- Problem-Solving
- Golf
- Videography
- Hunting
- Fishing
- Snowboarding
Hobbies
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Outside Service Staff Member
Whisper Rock Golf Club
11.2018 - 06.2019
Social Media Specialist/Lead Videographer
Ridgefield School District
09.2015 - 12.2015
Golf Operations
Camas Meadows Golf Course
03.2014 - 08.2022
Warehouse Employee
First Aid Only
05.2012 - 10.2012
Bachelor of Arts - Digital Technology & Culture
Washington State University 16´
Minor - English
Washington State University 16'
Affiliations
Sigma Phi Epsilon Fraternity - Arizona Alpha
Volunteer Work
- STEM Career Outreach Program - Volunteered as a classroom Mentor for the 2014 Portland SIM's outreach program, reaching over 3700 middle and high school students. Closely collaborated with an executive mentor from the mobile management and CRM software company Prolifiq based in Portland, OR.
- Concerts For A Cause - Helped run operations for a charity concert at Camas Meadows Golf Club from 2013-2016.
Hobbies
- Golf
- Videography
- Hunting
- Fishing
- Snowboarding
Volunteer Work
- STEM Career Outreach Program - Reaching over 3700 middle and high school students.
- Concerts For A Cause - Charity concert at Camas Meadows Golf Club.
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