Andrew Wood
Alpine,CA
Summary
Highly motivated and dedicated team player, I work well with others and have exceptional communications skills. I like to seek solutions to problems using logical thought processes and strive to always become better. I take failure as a chance to improve in an aspect I'm lacking in and always try to motivate others to better themselves. I take any tasks I'm given very seriously and will try my best to make sure they're done efficiently in and in a timely manner.
Overview
8
8
years of professional experience
Work History
Security Officer
Whiskey Girl
08.2022 - 10.2023
- Enhanced security measures by conducting thorough patrols and identifying potential risks.
- Assisted in maintaining a safe environment for employees and visitors through diligent monitoring of surveillance systems.
- Provided prompt response to emergency situations, ensuring the safety of all individuals involved.
- Collaborated with law enforcement agencies to apprehend suspects and prevent criminal activities on premises.
- Improved overall security presence by consistently enforcing company policies and procedures.
- Conducted detailed incident reports for management review, resulting in increased awareness of security concerns.
- Performed routine equipment inspections, ensuring proper functionality and swift identification of issues requiring maintenance or replacement.
- Increased overall site security through consistent adherence to established protocols and procedures.
- Checked identification badges for employees and visitors, preventing unauthorized access to restricted areas.
Security Officer
Global Elite
09.2021 - 07.2022
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Conducted pre-employment background checks on prospective hires as part of the organization''s commitment to maintaining a secure workforce environment.
Server
Dennys Diner
08.2021 - 10.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Delivery Driver
Pizza Hut
04.2020 - 06.2021
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Meat Clerk
Albertsons
02.2019 - 03.2020
- Enhanced customer satisfaction by providing knowledgeable and efficient service in the meat department.
- Increased sales through effective merchandising, product rotation, and attractive displays.
- Ensured freshness of products by monitoring inventory levels and maintaining proper storage conditions.
- Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
- Assisted customers with special requests and provided information on various cuts of meat, cooking techniques, and recipes.
- Maintained sanitation standards within the department by adhering to strict cleaning procedures and guidelines.
- Supported store-wide goals through cross-departmental collaboration and teamwork initiatives.
- Used strong communication skills to address customer inquiries or concerns promptly and professionally.
- Boosted department efficiency by staying current on industry trends, new products, and best practices related to meat handling processes.
Ticket Checker
Deborah Reynolds
05.2017 - 05.2017
I was in charge of checking tickets for a Polo game at the Del Mar racetrack. I had to deal with impatient people while remaining calm and collected. I also had to work quickly checking tickets and assigning parking places based on the type of ticket.
Ticket Checker
Oma's Pumpkin Patch
09.2015 - 11.2015
I had to check tickets and IDs in order to give those over the age of 21 drink wristbands. I also needed to make sure that the number of tickets corresponded with the number of people in the group.
Education
High School Diploma -
Diego hills charter school
Lake Elsinore, CA2017
Skills
- Self-motivated
- Strong verbal communication
- Powerful negotiator
- Conflict resolution
- Team leadership
- Guest Engagement
- Point of sale operation
- Food sales and promotion
- Professional Appearance
- Strong Work Ethic
- Suggestive Selling
Timeline
Security Officer
Whiskey Girl
08.2022 - 10.2023
Security Officer
Global Elite
09.2021 - 07.2022
Server
Dennys Diner
08.2021 - 10.2021
Delivery Driver
Pizza Hut
04.2020 - 06.2021
Meat Clerk
Albertsons
02.2019 - 03.2020
Ticket Checker
Deborah Reynolds
05.2017 - 05.2017
Ticket Checker
Oma's Pumpkin Patch
09.2015 - 11.2015
High School Diploma -
Diego hills charter school
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