Joshua Winscott
Umatilla,OR
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the security industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Security Officer
Rover's Security
Hermiston, OR
11.2020 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Dish Install Technician
Don, Electronics
Vancouver, WA
05.2018 - 04.2019
- Educated customers about system upkeep and operations.
- Removed all excess materials and debris from work sites.
- Installed Hopper system to provide satellite television to customers.
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Maintained updated knowledge of all equipment, products and services to properly educate customers.
- Followed all company guidelines regarding safety procedures when out in field.
- Maintained schedule of up to 4 appointments per day, some times more depending on size and type of job.
Armed Security Guard
Phoenix Protective Corp
Vancouver, WA
05.2016 - 05.2018
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols every 30-60 minutes to spot and investigate concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Security Guard
Securitas USA
02.2016 - 05.2016
- Responsible for managing access control to site facilities
- Document daily activities in log book
- Observe and report suspicious activities
- Check various government issued ID
Education
High School Diploma -
Forest Grove High School
Forest Grove, ORSkills
- Attentive and Observant
- Customer Service
- Security Regulation Enforcement
- Security Team Coordination
- Incident Reporting
- Theft Prevention
- Critical Thinking
- Self-Motivated
Timeline
Security Officer
Rover's Security
11.2020 - Current
Dish Install Technician
Don, Electronics
05.2018 - 04.2019
Armed Security Guard
Phoenix Protective Corp
05.2016 - 05.2018
Security Guard
Securitas USA
02.2016 - 05.2016
High School Diploma -
Forest Grove High School