Summary
Overview
Work History
Education
Skills
Timeline
Generic

Illyria Bjorg

Security officer
Chicago,IL

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.

Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Security Officer

Titan Security
Chicago, Illinois
05.2024 - Current
  • Provided escorts for visitors as needed throughout the facility.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Performed first aid and CPR when necessary during emergency situations.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Checked for safety hazards and took corrective action when necessary.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Verified photo IDs and tickets to allow guests passage.
  • Guarded restricted areas to prevent unauthorized entry.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Identified suspicious activity to determine appropriate response.

Security Officer

Allied Universal Security Services
Chicago, IL
08.2022 - Current
  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Monitored premises and recorded activity in daily officer reports.

Movie Theater Employee

AMC Theatres
Chicago, IL
06.2022 - 08.2022
  • Collected and took out garbage from concession stand and bathroom bins.
  • Maintained cleanliness concession stand by refilling condiments, sanitizing cooking equipment and wiping down glass display cases.
  • Performed ushering duties and assisted customers with seating.
  • Swept food, debris and trash off of lobby and movie room floors.
  • Managed cash and credit transactions and balanced registers after shifts.
  • Communicated building deficiencies, security concerns or safety issues to supervisor.
  • Took misplaced customer items to lost and found areas and reported complex issues to supervisors.
  • Performed ushering duties and assisted handicapped customers with seating.
  • Maintained positive working relationship with fellow staff and management.
  • Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
  • Complied with health and sanitation practices and procedures.
  • Assisted patrons with handicaps to appropriate seating.
  • Greeted and assisted customers to foster positive experiences.
  • Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
  • Recognized security risks to properly handle situations.
  • Determined authenticity and applicability of presented tickets.

Merchandise Associate

Dollar Tree
Chicago, IL
07.2020 - 08.2020
  • Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Reorganized sales floor to optimize customer flow and improve product visibility.

Education

Some College (No Degree) - Computer And Information Sciences

East West University
Chicago, IL

Skills

  • Friendly, Positive Attitude
  • Reliable & Trustworthy
  • Attentive and Observant
  • High Level of Integrity
  • Fluent in English
  • Team Player
  • Ground Patrol
  • Theft Prevention
  • Detail-Oriented
  • CPR Certified
  • Wanding

Timeline

Security Officer

Titan Security
05.2024 - Current

Security Officer

Allied Universal Security Services
08.2022 - Current

Movie Theater Employee

AMC Theatres
06.2022 - 08.2022

Merchandise Associate

Dollar Tree
07.2020 - 08.2020

Some College (No Degree) - Computer And Information Sciences

East West University
Illyria BjorgSecurity officer