Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ciarra Patterson

Mesa,AZ

Summary

Patient-focused professional with two years of experience as security officer in the medical enviorment. Offering exemplary problem-solving, patient service and patient assistance in Gero psych talents in environment conducive to improving health and well-being.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Security Officer

Steward Health Care
Mesa, AZ
04.2023 - Current
  • Enforced access control measures in accordance with established procedures.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Assisted in the development and implementation of security policies and procedures.
  • Maintained accurate logs of all security related activities.
  • Provided escorts for visitors as needed throughout the facility.
  • Performed first aid and CPR when necessary during emergency situations.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Completed incident reports to record security or loss prevention incidents.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Warned persons of rule infractions or violations and evicted violators from premises.

Funeral Assistant

The Bunkers Family Cremation Service
Mesa, AZ
12.2022 - 04.2023
  • Assisted funeral director in coordination of services.
  • Organized chapels for visitations and maintained calm and orderly atmosphere.
  • Provided support to families during their time of need by helping them make arrangements for funerals and memorial services.
  • Greeted guests at the door and provided directions when needed.
  • Helped coordinate transportation for family members, pallbearers, clergy, and other participants as required.
  • Provided grief counseling support when needed.
  • Arranged for clergy members to perform funeral services.
  • Scheduled funeral services, coordinated burials and arranged cremations.
  • Completed legal documentation and signed death certificates.
  • Offered counseling and comfort to bereaved family members and friends.
  • Communicated with funeral attendees to provide information and facilitate organized services.
  • Prepared memorial materials, including service programs and signage.
  • Assisted with the preparation of funeral services, including transporting caskets and urns to the place of service.

Education

Some College (No Degree) -

Columbus State Community College
Columbus, OH

Skills

  • Friendly, positive attitude
  • MS Office
  • Personnel engagement
  • Customer Service
  • Data evaluation
  • High-energy attitude
  • Customer relations
  • Problem-solving abilities
  • Employee supervision and task delegation
  • People skills
  • Flexible
  • Hospitality experience
  • Inventory tracking
  • Critical thinking
  • Reliable & trustworthy
  • Computer skills
  • Problem resolution
  • Supervision & leadership
  • Planning & organizing
  • Communication
  • Good work ethic
  • Conflict resolution
  • Teambuilding
  • Emergency Response
  • Emergency Management
  • Incident Reporting
  • MS Word, Excel and Outlook
  • Casket preparation
  • Chapel preparation
  • Visitation coordination
  • Guest assistance
  • Valid Arizona driver's license
  • Security procedures knowledge
  • Patrolling
  • English fluency
  • Screening wands
  • CCTV surveillance
  • Observant
  • Interior and exterior patrol

Certification

  • Licensed security - 2023
  • Department of public safety & Security Guard licensing unit. - 2023
  • Phoenix, AZ, Garadworld - 2023

Timeline

Security Officer

Steward Health Care
04.2023 - Current

Funeral Assistant

The Bunkers Family Cremation Service
12.2022 - 04.2023

Some College (No Degree) -

Columbus State Community College
Ciarra Patterson