Detail-oriented loan officer with strong client service, sales, and problem-solving skills. Delivered more than $1M in revenue over the past three years while earning top performer recognition and five-star reviews.
Work History
Loan Officer
4 Years 10 Months
My Financing USA | 01.2022 - Current
Evaluate borrower applications for loan eligibility
Guide clients through pre-qualification, documentation, and loan process
Coordinate with underwriters to resolve conditions for Final approvals
Review credit reports, income documents, and debt-to-income calculations for accuracy
Over $1 Million in Revenue for last 3 years
Top performer with 5 Star Reviews
Installation Administration Professional
2 Years 7 Months
Humana | 08.2014 - 03.2017
Managed high-profile client accounts and built strong customer relationships.
Coordinated new account implementations with internal teams and external clients.
Served as the primary contact for Level Funded Premium groups regarding ID card services.
Maintained a Quality Assurance score above 99.1%.
Supported process improvements and issue resolution through data analysis.
Earned four Star Awards for performance
ID Card Specialist
2 Years 7 Months
Humana | 08.2014 - 03.2017
Format custom Medical, Dental and Spending Account ID Cards in accordance to individual State guidelines
Merchandise Manager
3 Years 7 Months
Banana Republic / Gap Inc | 01.2011 - 08.2014
Analyzed sales and product trends to improve store profitability.
Trained and managed a team of 15 associates, including employee development.
Maintained accurate shipment records and ensured audit compliance.
Executed store marketing initiatives and achieved visual merchandising standards.