Andrew Zimmerman
Delta Sonic
Elmhurst,IL
4
years of professional experience
Detail-oriented advanced technician with experience in maintenance, repair, and vehicle detailing. Strong background in customer service, conflict resolution, and team leadership. Adept at training staff, solving breakdown issues, and maintaining safe, efficient work areas.
Work History
Advanced Technician
3 Years 7 Months- Inspected Delta Sonic wash equipment for mechanical and electrical issues.
- Repaired conveyor systems, pumps, and vacuums across service areas.
- Provided support to team members during troubleshooting sessions. with breakdown troubleshooting and part replacement.
- Cleaned work areas and secured tools after maintenance shifts.
- Trained personnel on proper use of tools and equipment related to job duties.
- Monitored operations to ensure that all safety protocols were being followed.
- Resolved customer complaints regarding product performance or service issues.
- Detailed dealership vehicles inside and outside using wash, wax, and vacuum equipment.
- Inspected customer vehicles for stains, scratches, and interior damage before service.
- Cleaned dashboards, carpets, seats, and glass with approved detailing products.
- Applied polish, protectant, and tire shine to restore vehicle presentation.
- Trained new detailers on shop standards, safety practices, and workflow.
Midshipman
1 Year 2 Months- Attended and graduated Marine Corps OCS where I led a company of 256 Marine Officer Marine Candidates.
- Facilitated leadership and field training events for junior Midshipman, developing their proficiency in various Marine Corps skills.
- Coordinated physical training events, fostering teamwork and physical readiness.
- Proposed innovative strategies that improved team efficiency and effectiveness.
Corps of Cadets
3 Years 9 Months- Engaged in structured activities at Norwich University, including drills and ceremonies. Norwich University drills, formations, and military ceremonies
- Adhered to Norwich University cadet standards and chain of command
- Maintained uniforms, equipment, and barracks readiness for inspections
- Facilitated team discipline through active participation in training and daily routines. discipline during training, field exercises, and daily routines
- Demonstrated leadership abilities while coordinating cadet duties and teamwork. during cadet duties and peer coordination
- Followed academic, conduct, and physical training requirements at Norwich University
- Interacted with cadet leaders and staff to coordinate scheduled activities. cadet leaders and staff during scheduled activities
- Organized and implemented drills and physical fitness activities.
- Monitored compliance with safety procedures during weapons handling and training operations. during weapons handling and training operations
- Instructed classes on the fundamentals of leadership skills applicable to service members.
- Attended briefings, meetings, and other events related to cadet operations.
- Assessed performance of cadets during field exercises to ensure safety protocols were followed.
Education
Bachelor of Science - Business Management
- - Dean's List
- NROTC Marine Corps- Scholarship Recipient
- Captain of Norwich Mens Club Hockey
Skills
Project management
Microsoft Excel
Customer service
Operations management
Team leadership
Equipment maintenance
Problem solving
Employee training
Conflict resolution
Verbal communication
Calm under pressure
PPE use
Maintenance & repair
Decision-making
Timeline
Midshipman
NROTC USMC
03.2026 - 05.2027Read More
Corps of Cadets
Norwich University
08.2023 - 05.2027Read More
Advanced Technician
Delta Sonic
04.2023 - CurrentRead More
Norwich University
Bachelor of Science from Business Management
Read More