Andrew Zubia
El Paso,TX
Summary
Proven multitasker and customer service expert, demonstrated through dynamic roles at Hush Hush/Lost and Found and other notable venues. Excelled in fast-paced environments, enhancing service efficiency and patron satisfaction. Skilled in cash handling and sanitation, achieving significant improvements in cleanliness and operational workflow. Reliably meets employer expectations with a flexible, adaptable approach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Barback
Hush Hush/ Lost and Found
05.2022 - Current
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Learned how to make wide variety of mixed drinks.
Server
Alamo Drafthouse
El Paso, TX
05.2017 - 07.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Crave
El Paso
06.2021 - 07.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server/bartender
Toro Burger
El Paso, TX
01.2021 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Package Handler
UPS
El Paso, TX
08.2019 - 03.2020
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
Education
Bachelor Of Liberal Arts - Criminal Justice
Utep
El Paso, TX08.2025
Skills
- Efficient multitasking
- Cleaning and sanitation
- Cleanliness maintenance
- Flexible schedule
- Cash handling
- Customer engagement
- Adaptability and flexibility
- Customer service excellence
- Reliability
- Multitasking
Certification
TABC and food handlers
Timeline
Barback
Hush Hush/ Lost and Found
05.2022 - Current
Server
Crave
06.2021 - 07.2022
Server/bartender
Toro Burger
01.2021 - 07.2021
Package Handler
UPS
08.2019 - 03.2020
Server
Alamo Drafthouse
05.2017 - 07.2019
Bachelor Of Liberal Arts - Criminal Justice
Utep