Andrewlyn Broughton
Charlotte,NC
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Infant Teacher
Dixon Academy
11.2022 - 01.2024
- Teach infants basic motor skills, feed infants, change infants, read, play, show lots of love etc
- Monitored classroom to verify safe and secure environment.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
Barista/Cashier
Eurest
11.2021 - 09.2022
- Make coffee, make espresso cappuccino macchiato cafe latte etc, replenishment, cleanliness, rotate milks
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
Patient Dining Associate/ Dietary aide
Morrison Healthcare
09.2019 - 10.2021
- Take patient orders for breakfast lunch and dinner, build carts with patient trays for meal time, deliver patient trays to each room, pick up trays after each meal to be washed and ready for next meal, clean kitchen after all meals have been received and picked up, replenish condiments and drinks for next day service
- Enhanced customer satisfaction by providing exceptional service and anticipating guests'' needs.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Monitored food and beverage supplies, assisting with restocking when needed.
Deli clerk
Publix
12.2017 - 04.2018
- Prepare deli each morning, prepare salads, sandwiches, chicken etc, attend to customers with orders, take orders, maintain cleanliness, restock deli area
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Replenished serving stations with fresh food and cleaned up spills.
- Prepared salads, soups and sandwiches for customers.
Cook/supervisor
Embassy Suites
04.2017 - 11.2017
- Prep food, cook food, set up buffet, maintain buffet, make ready to order omelettes, bus tables, supervise employees, restock and replenish dishes, food, drinks etc., clean dining area, clean kitchen area
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Breakfast Attendant/cook
Sonesta es suites Charlotte
07.2016 - 04.2017
- Cook and serve food buffet style, truck order, maintain cleanliness, prep food, customer service, evening social (lunch-dinner)
- Enhanced customer satisfaction by promptly and efficiently preparing breakfast items.
- Ordered food supplies at end of shift for next day delivery by suppliers.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
- Monitored food and beverage supplies, assisting with restocking when needed.
Education
High school diploma or GED -
AS in patisserie and baking -
le cordon bleu miami
Miramar, FL12.2014
Skills
- Food Service
- Culinary
- Hospitality
- Cash Register
- Customer Service
- Barista Experience
- Coffee Experience
- Dietary aide experience
- Dietary department experience
- Food preparation
- Meal preparation
- Serving
Certification
driver's license
Personal Information
Willing To Relocate: True
Timeline
Infant Teacher
Dixon Academy
11.2022 - 01.2024
Barista/Cashier
Eurest
11.2021 - 09.2022
Patient Dining Associate/ Dietary aide
Morrison Healthcare
09.2019 - 10.2021
Deli clerk
Publix
12.2017 - 04.2018
Cook/supervisor
Embassy Suites
04.2017 - 11.2017
Breakfast Attendant/cook
Sonesta es suites Charlotte
07.2016 - 04.2017
High school diploma or GED -
AS in patisserie and baking -
le cordon bleu miami
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