Andrew Mills
Littleton,CO
Summary
A highly experienced IT professional with over 10 years of experience in developing and implementing innovative solutions to improve operational efficiency. Proven track record of leading teams to successfully deliver projects on time and within budget. Possess excellent problem-solving skills, strong communication abilities, and a passion for technology.
Overview
7
7
years of professional experience
Work History
IT Project Coordinator
McREL International
04.2023 - 10.2023
- Developed comprehensive project documentation, including scope statements, timelines, budgets, and status reports.
- Evaluated vendor proposals carefully before finalizing contracts, selecting the best-fit solutions for organizational needs within budget constraints.
- Ensured data privacy compliance by thoroughly reviewing projects for potential risks related to HIPPA, FERPA, NIST compliance.
- Collaborated with various departments across the organization to gather requirements for IT projects, ensuring alignment with overall business goals.
- Negotiated long-term vendor contracts and payment terms.
- Designed / Implemented new MDM solution and asset tracking system.
IT Manager
The Joshua School
01.2021 - 02.2023
- Ensured compliance with industry regulations by implementing comprehensive IT policies and procedures covering data privacy, security, and access controls.
- Implemented robust backup strategies to safeguard critical data against loss or corruption, minimizing potential risks.
- Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.
- Spearheaded disaster recovery efforts during critical incidents, restoring systems functionality quickly to minimize downtime and maintain business continuity.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Conducted regular performance evaluations to identify areas for improvement and develop targeted action plans for continuous enhancement of IT services.
- Established a robust IT service management framework based on industry standards such as ITIL, driving quality improvements and operational excellence.
Information Technology Consultant
Self
12.2018 - 12.2021
- Consolidated multiple disparate IT environments following mergers or acquisitions, creating unified networks and platforms for improved efficiency.
- Served as a trusted advisor to executive leadership on technology strategy decisions, aligning IT initiatives with overall business objectives.
- Collaborated with cross-functional teams in the development of innovative technology solutions that addressed key organizational challenges.
- Modernized legacy systems for improved scalability and performance, enabling businesses to better support future growth plans.
IT Analyst
Beacon Communications
10.2016 - 12.2018
- Troubleshot critical incidents involving network outages or security breaches, swiftly implementing remediation plans to minimize impact on operations.
- Increased productivity with tailored training programs designed to improve employee proficiency in key software applications quickly.
- Contributed to continuous improvement initiatives by staying current on industry trends and emerging technologies.
- Developed custom solutions for clients, tailoring technical specifications to meet unique needs.
- Evaluated vendor proposals to determine best-fit technology solutions aligned with company objectives.
- Boosted efficiency through the creation of detailed documentation, streamlining onboarding for new team members.
Education
Bachelor of Science - Atmospheric Science
University Nevada, Reno
Reno, NVSkills
- IT Infrastructure
- Microsoft 365 Administration
- Project Management
- Project Planning
- Contract Management
- Microsoft Exchange
- VmWare
- Microsoft Active Directory
- Microsoft Azure, Teams, Sharepoint
- Server Management
- Google Workspace Administration
- Apple Mac
- Mobile Device Management
- ITIL Processes
- IT Asset Management
- Network Security
- Technical Troubleshooting
- VoIP Systems
- VPN
- Active Listening
- IP Addressing and Subnetting
- Network configuration
- Network Troubleshooting
- Vendor Management
- IT risk management
- IT Governance
- ITIL Framework
- Interpersonal Skills
- IT Documentation
- TCP/IP, DNS, DHCP
- LAN/WAN
Timeline
IT Project Coordinator
McREL International
04.2023 - 10.2023
IT Manager
The Joshua School
01.2021 - 02.2023
Information Technology Consultant
Self
12.2018 - 12.2021
IT Analyst
Beacon Communications
10.2016 - 12.2018
Bachelor of Science - Atmospheric Science
University Nevada, Reno