Andrew Pray

Sales-

• Engaged with customers to effectively build rapport and lasting relationships.
• Provided positive first impressions to welcome existing, new and potential customers.
• Assisted clients with budget, design, and function considerations and made recommendations for window treatment options.
• Discussed recommended options with customers and explained costs involved.
• Solved customer challenges by offering relevant products and services.
• Completed orders and organized product deliveries to meet customer timetables.

Installations-

• Loaded and unloaded merchandise using ladders and pallet jacks.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Demonstrated to customers proper methods for operating equipment after it had been installed.
• Attended training, workshops and team meetings to maximize technical knowledge.
• Completed all clean-up activities and made sure clients were satisfied before leaving a job to ensure no future callbacks.
• Completed service calls to repair or replace merchandise.
• Improved operations through consistent hard work and dedication.