Andrey Anikin
Portland,OR
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs to successful closing of sales. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Pro Account Sales Associate Lead
The Home Depot Inc
12.2020 - Current
- Managed assigned accounts to help them grow their business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Provided positive first impressions to welcome existing, new and potential customers.
Retail Sales Specialist
The Home Depot Inc
10.2017 - 12.2020
- Created inviting environment for customers by maintaining showroom organization and cleanliness.
- Coordinated a team of associates during Covid-19 outbreak to fulfill orders with a new curbside program.
- Greeted customers and helped with product questions, selections and purchases.
- Answered questions about store policies and addressed customer concerns.
Student Teacher's Assistant
David Douglas High School
09.2015 - 06.2017
- Worked with teacher to monitor class schedule and take attendance.
- Assessed student assignments to check quality and completeness before submission for grading.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
Education
High School Diploma -
David Douglas High School
Portland, OR06.2017
Skills
- Bilingual English/Russian
- Product Promotion
- B2B Sales and Customer Service
- Online Systems
- Cash Handling Accuracy
- Quote Generation
- Account Management
- Multitasking Strengths
- Inventory Tracking
- Policy and Procedure Adherence
Accomplishments
- Awarded “Specialist of the Year” in 2021.
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Pro Account Sales Associate Lead
The Home Depot Inc
12.2020 - Current
Retail Sales Specialist
The Home Depot Inc
10.2017 - 12.2020
Student Teacher's Assistant
David Douglas High School
09.2015 - 06.2017
High School Diploma -
David Douglas High School