Andrey Hohlov

IT Specialist with over 10 years of experience in wide area of application. Have experience in planning, installing, operating and maintaining of IT infrastructure. Able to clearly understand problems and find positive working IT solutions for clients and end users.

• Help Desk, IT Support, Long Island Server Solutions, New York, NY, 07/2018, Present, Providing IT Support remotely and on site, Data transfer and recovery, Datto backup, OS X, Win10, MS Server 2008-2019, Managing AD, DC and VM, Azure, Office 365, Firewall/Routers – SonicWall, FortiNet, Meraki, Setup, maintain and support, Setup HW VPN, Help Desk, Autotask, LogMeIn, Continuum, Troubleshooting, repair Apple/PC desktop/laptop computers, HP LJ printers, Support, troubleshooting and installation of CCTV security systems, AXIS, Hikvision, Amcrest, Install and support phone system AllWorx, VOIP, Intercoms, Structured Cabling, Support, troubleshooting and installation of networks commercial and residential
• Help Desk, IT Support, IPro IT Solutions, New York, NY, 07/2015, 04/2018, Providing IT Support remotely and on site, Data transfer and recovery, Mac OSX, Win XP-10, Troubleshooting, repair, testing Apple/PC desktop/laptop computers, HP LJ printers, Support, troubleshooting and installation of CCTV security systems, Intercoms, Structured Cabling, Support, troubleshooting and installation of networks commercial and residential
• Help Desk, IT Support, Community Home LLC, New York, NY, 08/2011, 06/2015, Providing general IT Support remotely and on site, Data transfer and recovery, Mac OSX, Win XP-10, Support, troubleshooting and installation of CCTV security Systems
• Help Desk, IT Support, J&R Music & Computer World, New York, NY, 07/1998, 06/2011, Troubleshooting, repair, testing Apple/PC desktop/laptop computers, HP LaserJet printers, Troubleshooting, installation and upgrade of OS and software, Mac OS9-X, Win95-Win7, Data recovery, Customer support over the phone and Help Desk Supported Advertisement Department, Network and AppleTalk support and troubleshooting, Support warehouse network HP LJ printers park