Andrey tougas
Northern Bay Resort
New Lisbon,Wisconsin
4
years of professional experience
Proactive team member with experience in hospitality and delivery services. Skilled in relationship building and maintaining operational efficiency, ensuring timely service and guest satisfaction during peak times and events.
Work History
Golf Cart Attendant
4 Years 5 Months- Provided exceptional customer service to enhance guest experiences at Northern Bay Resort.
- Maintained cleanliness and organization of golf carts and surrounding areas for optimal guest satisfaction.
- Assisted in managing cart inventory, ensuring availability for peak times and special events.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Provided valuable support during tournaments, ensuring smooth operations throughout events.
Delivery Driver
4 Months- Navigated routes using GPS technology to optimize delivery times and reduce fuel costs.
- Delivered pizzas efficiently, ensuring timely arrival and customer satisfaction.
- Communicated with customers to confirm orders and resolve any delivery issues promptly.
- Monitored inventory levels of delivery supplies, reporting shortages to management for timely restocking.
- Collaborated with kitchen staff to streamline order preparation processes during peak hours.
Education
High School Diploma
- Honoree of suma cum lunde
- 3.6 GPA
- Ranked in Top 5% of class
- Extracurricular Activities: Baseball, Hockey, Football
- Elected Captain of Hockey
Bachelor of Science - Forensics Investigation
- Daniel J. Kelly Scholarship Recipient
- 3.2 GPA
- Extracurricular Activities: Club Hockey, President
Skills
Customer service
Relationship building
Client engagement
Inventory management
Reliability
Patience and empathy
Friendly
positive attitude
Timeline
Delivery Driver
Steve's Pizza
02.2026 - 06.2026Read More
Golf Cart Attendant
Northern Bay Resort
04.2022 - CurrentRead More
Mauston High School
High School Diploma
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University of Wisconsin, Platteville
Bachelor of Science from Forensics Investigation
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