WIlliam Kelley
Birmingham,AL
Summary
I am a sophomore at The University of Alabama. I plan to pursue a career in finance. I have great skills in math and customer service. I used customer service skills in both of my jobs at Leaf N Pedal and The Water Sound Club.
Overview
1
1
year of professional experience
Work History
Golf Cart Attendant
Water Sound Club
2024.05 - 2024.08
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
Customer Service Representative
Leaf N Pedal
2023.02 - 2023.08
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
MBA - Finance
The University of Alabama
Tuscaloosa, AL05.2028
Skills
- Member Assistance
- Professional Appearance
- Initiative-taking
- Strong Work Ethic
- Customer Service
- Decision-Making
- Customer Service
- Time Management
- Equipment Operation
Timeline
Golf Cart Attendant
Water Sound Club
2024.05 - 2024.08
Customer Service Representative
Leaf N Pedal
2023.02 - 2023.08
MBA - Finance
The University of Alabama
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