Guillermo De La Cruz
DHL Airport Warehouse
Lynwood
1
Certification
2
years of professional experience
Logistics and operations professional experienced in air cargo handling and warehouse workflow. Expertise includes operating forklifts and ensuring compliance with safety regulations. Committed to maintaining high standards in fast-paced environments to support efficient operations.
Work History
Field Services Agent
1 Year 6 Months- Loaded, unloaded, and sorted inbound/outbound air freight with accuracy and speed.
- Built, secured, and inspected ULDs and air cargo pallets in compliance with aviation standards.
- Scanned, weighed, and measured shipments for manifest and customs documentation.
- Operated forklifts, electric pallet jacks, and tuggers to maintain efficient warehouse flow.
- Transported time-critical freight between tarmac, aircraft, and processing facilities.
- Assisted dispatch teams with courier scheduling and flight coordination.
- Verified shipping labels, manifests, and bills of lading; supported import/export compliance.
- Followed TSA, FAA, OSHA, and Hazmat regulations to ensure safe cargo handling.
Maintenance Crew Member
10 Months- Delivered customer service through POS operation, cash/card transactions, and order accuracy.
- Prepared food items using grills, fryers, and assembly stations while meeting brand standards.
- Maintained cleanliness of prep areas, dining room, and drive-thru; restocked supplies as needed.
- Supported fast-paced operations during peak hours with teamwork and efficiency.
Education
High School Diploma
Skills
Logistics & Warehouse Operations
Air cargo handling
sorting
and Unit Load Device (ULD) build-up
Inventory control
staging
scanning
and freight processing
Forklift
pallet jack
and tugger operation
Dispatch coordination and shipment routing
High-volume production and assembly environments
Safety & Regulatory Compliance
OSHA 29 CFR 1926 Subpart K electrical safety
Lockout/Tagout (LOTO) procedures & GFCI protection
Hazard mitigation and Hierarchy of Controls
TSA
FAA
and Hazmat handling compliance
Food safety
sanitation
and hygiene protocols
Customer Service & Administrative Support
POS systems
cash handling
and drive-thru operations
Shipping manifests
bills of lading
and tracking systems
Clear
professional communication and conflict resolution
Certification
OSHA Construction Safety Standards (ELECT 253): 29 CFR 1926, Subpart K, GFCI protection, Hierarchy of Controls, Workplace Safety & Hazard Control: LOTO procedures, hazard communication, machinery safeguarding, PPE protocols, Food Safety & Sanitation: hygiene standards, cross-contamination prevention, temperature monitoring, Customer Service & POS Operations: drive-thru speed-of-service, conflict resolution, Equipment Safety: safe operation and daily maintenance of commercial kitchen machinery
Timeline
Field Services Agent
DHL Airport Warehouse
08.2023 - 02.2025Read More
Maintenance Crew Member
McDonald's
08.2023 - 06.2024Read More
Lynwood High School
High School Diploma
Read More