Andria Helie
Rochester,NH
Summary
Driven by a commitment to excellence, I leveraged my organizational skills and dedication at Nouria Energy to enhance customer satisfaction and streamline operations. My background in early childhood development and team building, honed at Kids Culture, showcases my ability to blend hard and soft skills effectively, achieving goals with precision and fostering collaborative success.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Nouria Energy
01.2024 - 07.2024
- Monitored cash intake and deposit records and, did daily product counts.
- Offered hands-on assistance to customers, assessing needs, an building relationships with my regular customers.
- Assisted in organizing, keeping the store clean, and making sure the store looked professional.
- Completed store opening procedures.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- I welcomed customers with a friendly face.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assistant Teacher
Kids Culture
08.2023 - 12.2023
- Assisted children with regular handwashing and maintained cleanliness of the classroom.
- Met with parents about daily activities, positive developments, and issues.
- Encouraged curiosity, exploration and problem-solving based on the childs age.
- Observed play activities to identify positive behaviors and areas in need of improvement, and redirected children with the correct behaviors.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Incorporated music and play into developmentally appropriate activities.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Helped with toileting, and diaper changes with proper handling and cleanliness. Keeping the child clean and safe, But also keeping myself safe and clean from the spread of germs.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
Cashier
Duston’s Market
06.2023 - 08.2023
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Upsold additional products and services to customers, increasing revenue.
Crew Member
Dunkin' Donuts
11.2021 - 04.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Stocked shelves to organize aisles in assigned department.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked front counter, drive-thru and other areas.
- Became familiar with products to answer questions and make suggestions.
Education
HI-SET -
Dover Adult Education
Rochester, NH05.2023
Spaulding High School
Rochester, NH2022
Skills
- I am very dedicated, I am also dedicated to making sure my job is done properly and with accuracy
- I am goal driven, My goals are a very important part of who I am, and I am always going to make sure that I achieve those goals
- I work very well in team work, I like working in a team, so when I get that opportunity I am very open minded to everyone's ideas and opinions
- I am a very organized person, I love everything organization I love to color coordinate things, make sure things are neat, I love writing lists and I love cleaning
- Early Childhood Development
- Health and safety
- CPR training
- Classroom Organization
- Classroom Management
- Team building and development
- Typing Skills
Timeline
Assistant Manager
Nouria Energy
01.2024 - 07.2024
Assistant Teacher
Kids Culture
08.2023 - 12.2023
Cashier
Duston’s Market
06.2023 - 08.2023
Crew Member
Dunkin' Donuts
11.2021 - 04.2023
HI-SET -
Dover Adult Education
Spaulding High School