Andria Garcia
Fort Worth,TX
Summary
Strategic Director known for high productivity and efficient task completion. Specialize in operational strategy, team leadership, and financial oversight. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and project success.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
11
11
years of professional experience
Work History
Director
Chick-fil-A
Fort Worth, Texas
06.2014 - Current
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Directed operations to improve efficiency and increase profit margins.
- Implemented systems for tracking progress on key initiatives or projects.
- Enhanced customer satisfaction through the development of service improvement initiatives.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Prepared staff work schedules and assigned team members to specific duties.
Team Member
Whataburger
Aledo, Texas
06.2018 - 04.2019
- Resolved customer issues promptly in a professional manner.
- Maintained a clean and organized work area throughout shift.
- Maintained positive working relationship with fellow staff and management.
- Greeted customers upon entering the store with friendly demeanor.
- Received, processed, and stocked merchandise in accordance with store policies.
- Worked hard to learn required tasks quickly to maximize performance.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Operated cash registers to process payments from customers.
Education
GED -
Boys And Girls Club
01-2010
Skills
- Change management
- Staff management
- Visionary leadership
- Team collaboration
- Operations management
- Leadership development
- Staff development
- Multitasking and organization
- Problem-solving
- Strategic planning
- Employee development
- Coaching and mentoring
- Cast and crew supervision
- Task delegation
- Team building
Timeline
Team Member
Whataburger
06.2018 - 04.2019
Director
Chick-fil-A
06.2014 - Current
GED -
Boys And Girls Club