Andrian Plavulj
GLENDALE HTS,IL
Summary
Proven document management specialist and team collaborator, I enhanced NOW Foods' compliance and productivity by streamlining document processes and improving quality assurance. Leveraging proofreading expertise and exceptional customer service skills, I consistently met sales targets and fostered customer loyalty, demonstrating adaptability and reliability across roles.
Overview
28
28
years of professional experience
Work History
Production Document Coordinator
NOW Foods
Bloomingdale, IL
02.2003 - Current
- Collaborated with legal teams to ensure all corporate documentation complied with relevant laws and regulations, mitigating potential risks to the company.
- Ensured accuracy of all documents by diligently proofreading, editing, and reviewing content before final submission.
- Improved document organization by implementing efficient filing systems and digital archiving techniques.
- Streamlined document management processes, resulting in reduced workload and increased productivity for team members.
- Assigned validation notebooks to staff and verified work.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Carefully reviewed all documents and reports for completeness and accuracy.
Machine Operator
NOW Foods
Bloomingdale, IL
02.2003 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
Sales Associate
Alexsandria
Bosnia And Herzegovina
04.1997 - 06.2001
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Associate of Science - Business Economics
Marketing And Menagment
Belgrade, Serbia05-2001
High School Diploma -
Djuro Radmanovic
Bosnia And Herzegovina05-1997
Skills
- Teamwork orientation
- Document management
- Proofreading expertise
- Document organization
- Quality assurance
- Document retrieval
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Multitasking Abilities
- Reliability
Timeline
Production Document Coordinator
NOW Foods
02.2003 - Current
Machine Operator
NOW Foods
02.2003 - Current
Sales Associate
Alexsandria
04.1997 - 06.2001
Associate of Science - Business Economics
Marketing And Menagment
High School Diploma -
Djuro Radmanovic