Andrian Plavulj
GLENDALE HTS,IL
Summary
Proven document management specialist and team collaborator, I enhanced NOW Foods' compliance and productivity by streamlining document processes and improving quality assurance. Leveraging proofreading expertise and exceptional customer service skills, I consistently met sales targets and fostered customer loyalty, demonstrating adaptability and reliability across roles.
Overview
28
28
years of professional experience
Work History
Production Document Coordinator
NOW Foods
02.2003 - Current
- Collaborated with legal teams to ensure all corporate documentation complied with relevant laws and regulations, mitigating potential risks to the company.
- Ensured accuracy of all documents by diligently proofreading, editing, and reviewing content before final submission.
- Improved document organization by implementing efficient filing systems and digital archiving techniques.
- Streamlined document management processes, resulting in reduced workload and increased productivity for team members.
- Assigned validation notebooks to staff and verified work.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Carefully reviewed all documents and reports for completeness and accuracy.
Machine Operator
NOW Foods
02.2003 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
Sales Associate
Alexsandria
04.1997 - 06.2001
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Associate of Science - Business Economics
Marketing And Menagment
Belgrade, Serbia05-2001
High School Diploma -
Djuro Radmanovic
Bosnia And Herzegovina05-1997
Skills
- Teamwork orientation
- Document management
- Proofreading expertise
- Document organization
- Quality assurance
- Document retrieval
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Multitasking Abilities
- Reliability
Timeline
Production Document Coordinator
NOW Foods
02.2003 - Current
Machine Operator
NOW Foods
02.2003 - Current
Sales Associate
Alexsandria
04.1997 - 06.2001
Associate of Science - Business Economics
Marketing And Menagment
High School Diploma -
Djuro Radmanovic
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