Andriana Clarke

• - Delivered fast, friendly service in a fast-paced environment
• - Maintained cleanliness, order accuracy, and customer satisfaction

• - Provided virtual customer support and issue resolution across various platforms
• - Maintained detailed service records and performance metrics

• - Processed shipping documents, container reservations, and cargo reconciliations
• - Managed customs declarations (IM8) and APM data input
• - Provided white-glove service to priority customers
• - Reconciled system-generated transactions and processed refunds

• - Prepared ASYCUDA entries for motor vehicles, FCL and LCL shipments
• - Managed import license applications and customer documentation
• - Delivered frontline service to cargo clearance clients

• - Processed gate passes, pick tickets, and tallied LCL containers
• - Oversaw cargo movement from storage to inspection zones

• Delivered fast, friendly service in a fast-paced environment

• Maintained cleanliness, order accuracy, and customer satisfaction

• Operated cash register to ring up final bill and process various forms of payment.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Prepared products following restaurant, health, and safety standards and procedures.

• (Seasonal)

• - Assisted warehouse, distribution, procurement, and supervision functions

• - Assisted with document filing, records control, and administrative duties