Andriana Clarke

• Coordinated with clients to ensure compliance with regulations.
• Prepared and submitted documentation for customs declarations.
• Facilitated customs clearance for inbound and outbound shipments.

• - Ensured customer satisfaction through quick and friendly interactions
• - Ensured accurate order fulfillment to enhance customer experience
• Prepared and assembled food items according to company standards.
• Operated kitchen equipment safely and efficiently during peak hours.
• Maintained cleanliness and organization of workstations throughout shifts.

• - Delivered virtual customer support and resolved issues across multiple platforms to enhance customer satisfaction
• - Tracked service records and performance metrics to identify trends and improve support quality
• Provided exceptional customer support via phone and chat for diverse client inquiries.
• Resolved customer complaints efficiently using active listening and problem-solving skills.
• Collaborated with team members to improve service delivery and enhance customer satisfaction.

• - Delivered white-glove service to priority customers, enhancing satisfaction and loyalty
• - Managed customs declarations (IM8) and APM data input to ensure compliance and accuracy
• - Ensured exceptional customer experience for priority clients through attentive service.
• - Reconciled system-generated transactions and processed refunds to maintain account accuracy and resolve customer issues

• - Prepared ASYCUDA entries for motor vehicles, facilitating compliance for FCL and LCL shipments
• - Managed import license applications and customer documentation, ensuring timely processing and accuracy
• - Provided customer support at cargo clearance facility

• Executed processing of gate passes and pick tickets at the warehouse.
• Managed transportation of cargo from storage areas to designated inspection zones.
• Managed inventory levels and ensured accurate stock counts daily.
• Operated forklifts to transport goods within the warehouse efficiently.
• Organized storage areas for optimal space utilization and accessibility.

• Ensured customer satisfaction by delivering prompt and welcoming service.

• Promoted customer satisfaction by maintaining cleanliness and accurate orders.

• • Ensured cleanliness and order accuracy to support customer satisfaction
• Cleaned and maintained all areas of restaurant to promote clean image.
• Ensured a clean and inviting atmosphere by maintaining all restaurant areas..
• Responded to guest needs and concerns to promote positive experience onboard.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.

• (Seasonal)
• Operated rides safely, ensuring compliance with safety regulations.
• Monitored ride performance and guest interactions for optimal experience.
• Instructed guests on safety protocols and ride procedures effectively.

• Supported warehouse operations by coordinating inventory and logistics activities.
• Coordinated daily operations to ensure smooth workflow across departments.
• Managed inventory levels and organized supplies for optimal availability.
• Assisted in training new team members on operational procedures and best practices.

• - Managed document filing and records control.
• Maintained accurate records of court documents and case files.
• Organized and archived legal documents for easy retrieval.
• Processed requests for public records efficiently.