Andriana Santana
Shawnette Terenzi
North Reading,MA
5
years of professional experience
Dynamic professional with a proven track record at Catchin Rayz, excelling in customer service and client relationship building. Leveraged product knowledge to enhance client satisfaction and drive sales. Recognized for maintaining a pristine salon environment and implementing effective appointment scheduling, ensuring a seamless experience for all clients.
Work History
Tanning Associate
4 Years 1 Month- Assisted customers in selecting tanning products and services tailored to individual needs.
- Maintained cleanliness and organization of tanning equipment and salon areas for optimal client experience.
- Educated clients on safe tanning practices and proper product usage to enhance results.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Managed salon operations, overseeing opening and closing procedures.
- Assisted with payroll processing and inventory management. Supported payroll functions and tracked inventory levels. Helped maintain accurate payroll records and oversee inventory.
Private Nannying/Travel Nanny
3 Years 10 Months- Supervised children's daily activities, ensuring safety and engagement in age-appropriate tasks.
- Developed and implemented creative play activities to enhance social skills and cognitive development.
- Maintained open communication with parents regarding children's progress and behavior.
- Prepared and cooked nutritious meals for children, ensuring dietary needs were met.
- Organized and facilitated engaging activities for children.
- Accompanied family to provide childcare support during travel.
Childcare Provider
4 Months- Supervised daily activities to ensure child safety and engagement..
- Fostered positive relationships with children, parents, and staff to enhance communication and collaboration.
- Implemented behavior management strategies to create a supportive learning environment.
Education
High School Diploma
Skills
Client relationship building
Product knowledge expertise
Customer service
Cleaning and sanitizing
Safety trained
Appointment scheduling
Business opening and closing procedures
Data entry
Sales strategy
Payment processing
Client needs assessment
Phone reception
Problem-solving
Creative thinking
Reliability
Timeline
Childcare Provider
Burbank YMCA
02.2025 - 06.2025Read More
Tanning Associate
Shawnette Terenzi
07.2022 - CurrentRead More
Private Nannying/Travel Nanny
Sophia Cooper
02.2022 - 12.2025Read More
North Reading High School
High School Diploma
Read More