Andric Ibarra
Ewing
Summary
Experienced Team Lead with strong leadership and customer service skills, actively pursuing a Bookkeeping Certification. Adept at managing daily operations and improving team performance. Committed to continuous learning and development, with foundational knowledge in accounting software and office transactions.
Overview
3
3
years of professional experience
Work History
Team Lead
Panera Bread
03.2022 - Current
- Oversee daily operations, ensuring smooth service during high-volume periods, especially during rush hours
- Train and mentor new employees, ensuring they understand and follow company procedures
- Improve customer service through direct interaction, resolving concerns, and ensuring customer satisfaction
- Perform inventory management, including counting items and placing weekly orders for stock
- Collaborated with the team to increase cafe health scores by 20% and boost sales through meal upgrade promotions
Education
Bookkeeping Certification -
03.2025
Skills
- Communication Skills
- Organization
- Work Ethic
- Customer Service
- Attention to detail
- Problem-solving
Timeline
Team Lead
Panera Bread
03.2022 - Current
Bookkeeping Certification -
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