Andriea Moss

• Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
• Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
• Directed shipping and receiving of wide range of products daily.
• Improved on-time delivery rates by optimizing transportation routes and scheduling.
• Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.

• Managed a team of production professionals providing the business with no breaks in production.

• Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
• Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
• Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
• Reduced accidents and safety incidents through rigorous monitoring of driver behavior and adherence to safety protocols.
• Coordinated with drivers to organize timely pickup and delivery.
• Addressed driver communications and provided required data to drivers.
• Addressed equipment breakdowns promptly by coordinating with repair shops and maintaining a database of trusted vendors.