I love being a barista at Wawa, because that's what I do the most I also love cashiering, because I love interacting with new people; from different walks of life
Andriel Tabolo
Customer Service Associate
Collingdale,PA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in customer service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work History
Customer Service Associate
Wawa
Collingdale, PA
08.2021 - Current
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Informed customers about special promotions and provided detailed information for various products.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Customer Service Associate
Royal Farms
Glenolden, PA
01.2020 - 03.2020
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
Education
High School Diploma -
Academy Park High School
Sharon Hill, PA 08.2016 - 06.2020
Associate of Arts - Liberal Arts And General Studies
Delaware County Community College
Media, PA 01.2021 - Current
Skills
Self-direction
Great customer service
Enthusiastic
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Affiliations
Wawa
Interests
Timeline
Customer Service Associate
Wawa
08.2021 - Current
Associate of Arts - Liberal Arts And General Studies
Delaware County Community College
01.2021 - Current
Customer Service Associate
Royal Farms
01.2020 - 03.2020
High School Diploma -
Academy Park High School
08.2016 - 06.2020
Reading
I love reading mystery books and books that has a lot to do with crime. My reason being, because I one day want to become a criminal lawyer/prosecutor. Reading books opens up your perspective and how you view the world and people around us.
Reading
I love reading mystery books and books that has a lot to do with crime. My reason being, because I one day want to become a criminal lawyer/prosecutor. Reading books opens up your perspective and how you view the world and people around us.