Andrietta D Jhons
Killeen,TX
Summary
OBJECTIVE
Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.
Overview
26
26
years of professional experience
Work History
Community Manager
Asset Living
07.2022 - Current
- Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Managed social media channels effectively for improved brand visibility and increased audience interaction
Experience Assistant District Manager
Simply 10
06.2008 - 05.2021
- Respond to time-sensitive HR issues
- Hired, trained, and evaluated personnel in sales, marketing and visual merchandising
- Reported to the district manager regarding all store and staff issues
- Trained and developed new associates on POS system and key sales tactics
- Conducted store inventories once per quarter
- Increase sales volume by 40% in less than 2 years
- Generated repeat business through exceptional customer service
Property Manager
Amurcon
04.2000 - 12.2007
- Generated repeat business through exceptional customer service
- Maintained current and potential community residents
- Processed incoming application for potential residents
- Hired, maintained and coach management and maintenance team
- Establish relationships with current resident
Customer Service Representative
West Corporations
03.1998 - 04.2000
- Processing Inbound and Outbound sales calls
- Offering customers increased value to their existing products
- Maintaining 98% customer service satisfaction rate
- Exceeding sales goals set by company standards
Education
Associate Of Arts - Fashion Design
International Academy of Design and Technology
Madison Heights, Michigan2006
Skills
- QUALIFICATION SKILL SUMMARY
- Create and maintain budgets, financials and reportingd
- Experience with staff recruiting and training
- Demonstrated attention to detail
- Excellent customer service skills
- Systems/programs used; Microsoft office suites (Outlook, PowerPoint, Excel, Word), LinkedIn Recruiter, Monster and Entrata
- Property Management
- Customer Relationship Management
- Contract Negotiation
- Leasing and Sales
- Payment Management
- Property tours and inspections
- Tenant and eviction laws
- Data Entry
- Office Staffing
- Payment Collection
- Knowledge of exterior and interior renovations
Timeline
Community Manager
Asset Living
07.2022 - Current
Experience Assistant District Manager
Simply 10
06.2008 - 05.2021
Property Manager
Amurcon
04.2000 - 12.2007
Customer Service Representative
West Corporations
03.1998 - 04.2000
Associate Of Arts - Fashion Design
International Academy of Design and Technology