Andrii Glazyrin
Saint Paul,MN
Summary
At ACRT, a Lead Technician excelled in work planning and prioritization, significantly enhancing team productivity and customer satisfaction. Known for exceptional troubleshooting and communication skills, I spearheaded projects to completion within budget, achieving top performance recognition. My approach to quality control and issue resolution drove substantial improvements in service delivery and safety measures.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Technician
ACRT
04.2017 - Current
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Monitored and enforced safety measures to mitigate hazards.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
- Monitored spare parts inventory and addressed shortages with purchasing personnel.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Held final approval on diagnostic testing results for new and in-use equipment.
- Documented procedures for complex tasks, enabling efficient knowledge transfer between team members.
- Commissioned third-party vendors and technicians to augment on-site technical support assets.
- Diagnosed and repaired problems with network and mechanical systems.
- Tested systems, noting issues and completing preventive maintenance.
- Wrote and revised maintenance procedures.
- Patched holes, sewed tears and ripped seams or darned defects using needles and thread or sewing machines.
- Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Education
Associate of Science - Technical Aspects of Production Equipment
PGTU ( Technical University)
Ukraine, Mariupol06.2012
High School Diploma -
School #27
Ukraine, Mariupol08.2010
Skills
- Blueprint Reading
- Work Planning and Prioritization
- Issue Resolution
- Quality Control
- Troubleshooting
- Multitasking and Organization
- Power Tools and Equipment
- Heavy Lifting
- Team Training
- Customer interaction
- Installation and Repair
- Risk Mitigation
Certification
- Scissor Lift Certified
- Low Voltage Certified
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Lead Technician
ACRT
04.2017 - Current
Associate of Science - Technical Aspects of Production Equipment
PGTU ( Technical University)
High School Diploma -
School #27
- Scissor Lift Certified
- Low Voltage Certified
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