Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hobbies and Interests
Work on computer
Generic
Andrija Stanković

Andrija Stanković

Novi Sad

Summary

Consistently achieved and exceeded sales targets for photography packages on Carnival Cruise Lines, contributing to onboard revenue growth.

Recognized for exceptional guest service with high TGEM (Total Guest Experience Measurement) scores.

Successfully managed front desk operations at ABBA Hotel, handling check-ins, reservations, and guest issues with a 95% satisfaction rate.

Cross-trained in multiple departments (hotel steward, photographer, sales) showing flexibility and adaptability in fast-paced, multicultural environments.

Improved workflow and organization in warehouse and production roles, supporting team efficiency and maintaining quality standards.

Overview

9
9
years of professional experience

Work History

Photographer

Carnival Cruise Lines
07.2018 - Current
  • Promoted, explained, and sold onboard photography packages, consistently achieving sales targets
  • Delivered excellent guest service by handling inquires, resolving complaints, and ensuring satisfaction (TGEM targets)
  • Executed tactical sales plans and strategies to increase onboard revenue and upsell premium packages
  • Contributed to a positive experience and team environment im a fast-paced international setting
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills
  • Took photos from different angles and perspectives to capture perfect images.

Hotel Steward

Carnival Cruise Lines
04.2017 - 07.2018
  • Maintained and serviced guest stateroom to meet company cleanliness and quality standards
  • Assisted guests with requests and resolved minor issues to ensure high satisfaction
  • Collaborated with housekeeping and other departments to maintain smooth daily operations

Recepcionist

ABBA Hotel
07.2020 - 01.2022
  • Checked guests in and out, ensuring a smooth and welcoming experience
  • Managed reservations, room assignments, and guest inquiries efficiently
  • Handled guest concerns and maintained a high standard of customer satisfaction
  • Coordinated with housekeeping and other departments to ensure hotel operations ran smoothly

A worker on the packing of the goods in the warehouse DC

Coca-Cola HELLENIC BOTTLING COMPANY – Srbija
04.2016 - 01.2017
  • Coordinated packing, stacking and organization of good and pallets according to shipment documents
  • Maintained warehouse hygiene and ensured compliance with safety and quality standards
  • Oversaw sorting and handling of packaging and pallets, including destruction of defective goods per company procedures
  • Assisted in loading and unloading shipments and supported other warehouse operations as needed
  • Operated and managed warehouse equipment to support daily logistics tasks

Education

Mechanical technician - computer engineering

SREDNJA MAŠINSKA ŠKOLA
Novi Sad

Skills

  • Customer Service and Guest Relations
  • Communication & Interpersonal Skills
  • Sales and Upselling
  • Conflict Resolution & Complaint Handling
  • Reservation and Booking System ( Front Desk Experience)
  • Teamwork and Collaboration in Multicultural Environment
  • Flexibility & Problem Solving in Fast Paced Settings
  • Cash Handling & Point of Sale (POS) Systems
  • Possession of Work Ethics

Languages

English – Excellent
Serbian – Mother
Ruski – Initial

Timeline

Recepcionist

ABBA Hotel
07.2020 - 01.2022

Photographer

Carnival Cruise Lines
07.2018 - Current

Hotel Steward

Carnival Cruise Lines
04.2017 - 07.2018

A worker on the packing of the goods in the warehouse DC

Coca-Cola HELLENIC BOTTLING COMPANY – Srbija
04.2016 - 01.2017

Mechanical technician - computer engineering

SREDNJA MAŠINSKA ŠKOLA

Hobbies and Interests

collectibles, photography, drawing, modeling, travel

Work on computer

  • Programming – Medium
  • Word
  • Excel
  • Power Point
  • Creo 2.0
  • Pro Engineer
  • Creo Parametric
  • Mathcad
  • Windows Explorer

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