Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Customer Development Representative
Summit Energy
2024.02 - 2024.04
Pipelined $700,00 value in one month
Boosted sales leads by implementing effective prospecting through door to door strategies.
Learned more in depth strategies to invoke interest in product and service
Self reflected on methods, and cooperated with team in order to improve
Developed skills to speak with all variety of potential prospects.
Ballroom Dance Instructor
Arthur Murray Dance Studio Niantic
2022.08 - 2023.09
Generated 150k in Revenue
Placed Top 20 within Customer Service competition out 150
Maintained records of student attendance and performance evaluations.
Interacted effectively by email, phone and in person with students, parents and staff members.
Instructed groups of individual and coupled dancers in different dance styles.
Created lesson plans for individual and group classes.
Provided supportive environment and community to students
Motivated students to push into new territories for growth
Consistently updating teaching, dance, and sales skills for better lessons
Professionally trained and competed as dancer
Lifeguard
Groton Navy Base
2022.05 - 2022.09
Participated in weekly trainings provided by certified instructor
Communicated and acted cohesively with team
Provided surveillance on both lake beach and obstacle course
Administered swim tests to children to qualify them to participate on obstacle course separately
Routinely monitored and maintained obstacle course
Routinely monitored and maintained beach and life guard equipment
Logged chemical readings to keep lake water at safe levels and avoid potential illness among patrons.
Lifeguard
Town of East Lyme CT
2021.05 - 2022.09
Weekly Trainings to practice water safety maneuvers
Communicated with team to maintain surveillance of beach
Worked for two summers
Regularly communicating with the public to maintain beach policies and rules
Lifeguard
East Lyme Public Schools
2019.03 - 2022.03
Cleaned, brushed and vacuumed pool to keep clean.
Maintained neat and clean pool area and clean water.
Observed swimmers from elevated chairs while scanning the entire pool deck.
Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.
Swim Instructor
Niantic Yacht Club
2020.05 - 2020.09
Observed participants during classes, watching for issues and incorrect techniques.
Pushed children past their limits and gain water comfortability
Encouraged students to build confidence in and out of water by making swimming fun.
Taught basic survival skills such as floating, treading water, emergency exits from the pool.
Assessed swimming skill levels for each student and placed accordingly depending on results.
Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
Swim Instructor
East Lyme Public School Board of Education
2017.09 - 2019.12
Encouraged swimmers to progress through drills while providing positive feedback on their performance.
Experienced with children up to 13 years old
Created strategies to help meet needs of mentally and physically challenged swimmers.
Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately.
Education
Remote Sales - High Ticket Sales
Closing Bible
Online
06.2024
Associate of Science - General Studies
Three Rivers Community College
Norwich, CT
2023-12
Skills
Lead Generation
Rapport Building
Problem Solving
Relationship Building
Student Engagement/ Assessment
Lesson Planning/ Preparation
Clear Communication
Swim Instruction
Safety Oversight
First Aid
Affiliations
I enjoy family hikes, rock climbing, biking and running
I enjoy reading and spending time with my partner
I find satisfaction in taking care of animals like my partners horses and cats
Accomplishments
Earned High Honor Roll a several times throughout studies
Ranked Top 20 out 150 in Customer Service Competition
Achieved 2nd place in a regional dance competition
placed 1st and 3rd place at a local competition
Timeline
Customer Development Representative
Summit Energy
2024.02 - 2024.04
Ballroom Dance Instructor
Arthur Murray Dance Studio Niantic
2022.08 - 2023.09
Lifeguard
Groton Navy Base
2022.05 - 2022.09
Lifeguard
Town of East Lyme CT
2021.05 - 2022.09
Swim Instructor
Niantic Yacht Club
2020.05 - 2020.09
Lifeguard
East Lyme Public Schools
2019.03 - 2022.03
Swim Instructor
East Lyme Public School Board of Education
2017.09 - 2019.12
Remote Sales - High Ticket Sales
Closing Bible
Associate of Science - General Studies
Three Rivers Community College
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