ANDRIY UNIYAT
Huntingdon Valley,PA
Summary
Experienced IT Engineer with 10 years of experience in IT industry. Excellent reputation for resolving problems and improving customer satisfaction by implementing new protocols and tools.
Overview
11
11
years of professional experience
Work History
Business Applications Engineer
Kroll Bond Rating Agency
Dresher, PA
06.2022 - Current
- Liaised with stakeholders to identify technical requirements and developed solutions.
- Analyzed and edited existing computer applications integrations to improve functionality.
- Installed applications and confirmed proper communication between systems and equipment.
- Improved functionality implementing SSO within Azure to improve user experience and security.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements within projects
IT Support Specialist II
Kroll Bond Rating Agency
Dresher , PA
09.2018 - Current
- Work in Desktop Engineer team and assist in various tasks that require coding modifications
- Assist in distributing and creating policies in SCCM
- Create and deploy policies, distribution points, groups in JAMF
- Work on escalations tickets level II and above
- Work on projects with strict SLA's and budgets from POC to production
- Work on various communications towards different business groups
- Contribute on documentation in Jira
- Communicate various procedure changes to team members
- Deployed 3 projects within timely manner, established necessary protocols involving 400+ users and over 600 devices
IT Support Specialist
DREAMLINE
Warminster, PA
01.2014 - 09.2018
- Managing and evaluating licenses, such as Adobe, Microsoft, Solidworks
- Develop and maintain installation and configuration procedures
- Train end-users on operating systems, and software releases
- Work closely with developers on timely projects
- Work in team-oriented environment to support ERP system
- Implement and support virtual machines and desktops
- Increased productivity of certain departments by 15% working closely with end users training protocols
- Managed team of 3 IT Specialist in emergency times
- Planned and deployed Meraki APs, switches and security cameras exceeding 120 counts per physical location
- Served as fist person and managed all necessary accommodations for business trade shows
Jr. Developer
BALLARD SPAHR LLP
Philadelphia, PA
08.2013 - 11.2013
- Debugged company existing applications.
- Built new web pages.
- Cleaned existing pages in HTML and C# codes
- Worked with QA team to improve web application visiting rate by 10%
IT Analyst
THE STAR GROUP
Voorhees, NJ
11.2011 - 08.2013
- Solved variety issues through ticketing system.
- Set up new machines for staff by installing/ updating/ reinstalling software.
- Configured wireless access points and VPN systems in more than 3 locations
- Managed staff's Microsoft Office (Word, Outlook) and IOS platform.
Web Developer Intern
American Advanced Institute
Feasterville , PA
12.2012 - 05.2013
- Developed application for HR department.
- Managed data base
- Assisted in front end development using HTML, CSS, Telerik
- Deploying applications
- Assisted with development of software user manuals
Education
Miles Technologies Remote IT Support Certification -
Miles University
08.2016
Certificate in Microsoft .NET Software Development -
American Advanced Institute of Technology
05.2013
Bachelor of Information Technology - Information Technology and Desktop Hardware
Ternopol State College
Ukraine05.2006
Skills
- Collaborative Team Player
- Customer Service Support
- Tracking and Documentation
- Problem Solving
- System Configuration
- Documentation and reporting
- Cultural awareness
- Infrastructure development
- Collaboration
- Supervision
Certification
Microsoft Certified Azure Fundamentals
Accomplishments
- Promoted to It Support II
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balanceCareer advancement4-day work weekPaid time off401k matchLanguages
Ukrainian
Bilingual or Proficient (C2)
Russian
Bilingual or Proficient (C2)
Polish
Intermediate (B1)
Interests
Sport shooting, mountain biking, billiards, scuba diving, hiking
Timeline
Business Applications Engineer
Kroll Bond Rating Agency
06.2022 - Current
IT Support Specialist II
Kroll Bond Rating Agency
09.2018 - Current
IT Support Specialist
DREAMLINE
01.2014 - 09.2018
Jr. Developer
BALLARD SPAHR LLP
08.2013 - 11.2013
Web Developer Intern
American Advanced Institute
12.2012 - 05.2013
IT Analyst
THE STAR GROUP
11.2011 - 08.2013
Miles Technologies Remote IT Support Certification -
Miles University
Certificate in Microsoft .NET Software Development -
American Advanced Institute of Technology
Bachelor of Information Technology - Information Technology and Desktop Hardware
Ternopol State College
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