Andres Flores
Fort Washington,MD
Summary
Dynamic Master Plumber with extensive experience at Dream House General Construction, specializing in expert troubleshooting and gas line installation. Proven track record of enhancing workflow efficiency and customer satisfaction through effective team leadership and innovative solutions. Committed to safety compliance and delivering high-quality plumbing systems that exceed client expectations.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Master Plumber
Dream House General Construction
- Installed and repaired plumbing systems in residential and commercial buildings.
- Conducted routine inspections to identify and address plumbing issues promptly.
- Collaborated with construction teams to integrate plumbing designs into new builds.
- Trained junior plumbers on best practices and safety protocols for installations.
- Enhanced workflow efficiency by implementing streamlined plumbing processes.
- Oversaw project timelines, ensuring timely completion of plumbing projects.
- Managed customer relationships, providing expert advice on plumbing solutions.
- Diagnosed complex plumbing problems, developing effective strategies for resolution.
- Contributed to the company''s reputation for excellence by consistently meeting or exceeding performance metrics related to workmanship quality, timeliness of service delivery, and customer satisfaction ratings.
- Reduced callbacks by providing thorough inspections and implementing preventative maintenance measures for clients'' plumbing systems.
- Assisted in the development of a comprehensive preventative maintenance program for clients, identifying potential issues and providing cost-effective solutions before problems escalated.
- Maintained safe working environments through regular site inspections, hazard assessments, and implementation of corrective actions when necessary.
- Streamlined project completion by effectively coordinating with contractors and other trades on job sites.
- Maximized project profitability by accurately estimating labor hours, material costs, and equipment rentals for various jobs.
- Managed inventory of tools and materials to maintain optimal stock levels, reducing downtime on job sites.
- Saved clients money on utilities bills by recommending energy-efficient fixtures during consultations for renovations or new installations.
- Optimized resource allocation by delegating tasks according to individual team member strengths, ensuring efficient execution of each project component.
- Improved overall efficiency by implementing new processes for scheduling service calls, prioritizing urgent repairs, and managing workflow among team members.
- Played an integral role in the hiring process for new team members, conducting interviews and evaluating candidates based on technical competencies and cultural fit within the organization.
- Collaborated with architects and engineers in the design phase of construction projects, contributing valuable insights as a Master Plumber.
- Ensured safety compliance by diligently adhering to local building codes and OSHA regulations during all plumbing tasks.
- Expanded client base through positive word-of-mouth referrals from satisfied customers following successful plumbing installations or repairs.
- Delivered exceptional customer service, resolving issues promptly while maintaining open lines of communication with clients throughout the process.
Master Plumber
10
2010 - Current
- Installed plumbing systems in compliance with local codes and safety regulations.
- Diagnosed and repaired plumbing issues, ensuring functionality and efficiency of systems.
- Led team in performing routine maintenance on plumbing fixtures and pipelines.
- Supervised apprentices, providing training on tools, techniques, and safety practices.
- Developed strategies to enhance workflow efficiency in plumbing installations and repairs.
- Collaborated with general contractors to coordinate plumbing work within construction timelines.
- Implemented preventive maintenance programs to reduce system failures and downtime.
- Reviewed blueprints to assess project requirements and determine necessary materials and methods.
- Strengthened relationships with key vendors and suppliers through regular communication and collaboration, ensuring timely delivery of high-quality materials at competitive prices.
- Mentored junior plumbers, sharing expert knowledge and fostering skill development through hands-on training exercises.
- Enhanced customer satisfaction by accurately diagnosing and repairing complex plumbing issues in a timely manner.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Offered guidance and training to junior team members.
- Filled pipe systems with water and air to determine location of leaks.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
- Inspected sewers and piping systems to assess quality and condition.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Eliminated risks by correctly identifying potential safety hazards.
- Selected type and size of piping required for each project.
- Repaired plumbing systems, components, and equipment.
- Cut openings in structures to accommodate pipes and pipe fittings with Tool and Tool.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Cut and drilled holes in walls to permit passage of pipes.
- Planned pipe system layout, installation and repair according to specifications.
- Assisted with repairs to steam, drainage, and sewer lines.
- Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
- Fabricated piping pieces and components in line with design specifications for each system.
Education
High School Diploma -
Tc William High School
Alexandria Va06.2005
Skills
- Pump installation
- Water heater repair
- Expert troubleshooting
- Sewer line maintenance
- Gas line installation
- Residential plumbing
- Commercial plumbing
- Pipe welding
Certification
Licensed wss
Certified back flow prevention
Licensed VA
Languages
English
Native or Bilingual
Timeline
Master Plumber
Dream House General Construction
Master Plumber
10
2010 - Current
High School Diploma -
Tc William High School