Andy Baker
Stillwater,OK
Summary
Offering strong organizational abilities and excellent communication skills, eager to learn and grow in collections environment. Brings attention to detail and aptitude for handling sensitive information effectively. Ready to use and develop database management and customer service skills.
Overview
4
4
years of professional experience
Work History
Graduate Teaching Assistant
Department of History, Oklahoma State University
Stillwater, OK
08.2022 - 01.2025
- Supported undergraduate instruction over three academic years by giving feedback to the instructor on how to improve engagement with students.
- Graded assignments and gave constructive feedback to students on how to improve the quality of their work.
- Held office hours in order to give one-on-one assistance to struggling students.
- Assisted students in finding the proper resources for projects and assignments.
- Evaluated assignments submitted by students for the use of AI or other forms of plagiarism.
- Organized review sessions before exams, aiding students in identifying key areas of focus for optimal test preparation.
Graduate Research Intern
Oklahoma Oral History Research Program, OSU
Stillwater, OK
08.2023 - 09.2024
- Conducted over twenty recorded interviews with Deaf Oklahomans as part of the Deaf experience project.
- Maintained and organized archival documentation throughout the project.
- Typed interview transcripts when recording devices were not available.
- Emailed interview participants after interviews to ensure accuracy of transcripts.
- Used various recording equipment for interviews.
Collections Assistant & Museum Intern
Stillwater History Museum at the Sheerar
Stillwater, OK
05.2023 - 08.2023
- Managed cataloging, documentation, and preservation of a permanent collection, maintaining accurate records and adhering to established compliance standards.
- Conducted a formal audit evaluating institutional standards and ethical guidelines.
- Delivered tours and educational programming to visitors.
- Created QR codes and guidelines for its use in exhibits as part of a project to increase accessibility and inclusion.
- Handled day-to-day tasks such as answering phone calls, organizing books and archival catalogs, and opening and closing the museum.
- Developed training materials for interns on collections management best practices and museum standards.
- Led initiatives to digitize collection records, enhancing accessibility for staff and researchers.
Barista
Starbucks
Stillwater, OK
04.2021 - 08.2022
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new baristas on beverage preparation techniques and store policies.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
Education
Master of Arts - Public History
Oklahoma State University
Stillwater, OK09-2026
Bachelor of Arts - History, Political Science
Oklahoma State University
Stillwater, OK05-2021
Skills
- Research & Writing: Academic and technical writing, qualitative research methods, oral history methodology, archival processing, grant proposal support
- Project & Records Management: Collections management, policy documentation, compliance auditing
- Customer service: extensive Experience with helping customers and students over the phone, over email, and in person
- Technology: Microsoft Office Suite (Word, Excel, PowerPoint)
- Languages: English (Native) American Sign Language (Fluent)
- Microsoft Office Suite
- Computer proficiency
- Conflict resolution
- Customer service
Timeline
Graduate Research Intern
Oklahoma Oral History Research Program, OSU
08.2023 - 09.2024
Collections Assistant & Museum Intern
Stillwater History Museum at the Sheerar
05.2023 - 08.2023
Graduate Teaching Assistant
Department of History, Oklahoma State University
08.2022 - 01.2025
Barista
Starbucks
04.2021 - 08.2022
Master of Arts - Public History
Oklahoma State University
Bachelor of Arts - History, Political Science
Oklahoma State University