Tow Truck Operator with extensive experience in conducting voluntary and involuntary tows while prioritizing safety and efficiency. Demonstrated success in maintaining punctual schedules and achieving zero incident operations. Committed to delivering superior customer service and fostering strong relationships with clients, law enforcement, and roadside assistance programs.
Overview
14
14
years of professional experience
Work History
Tow Truck Driver
Platinum Tow and Transport
Los Angeles, United States
08.2018 - Current
Towed and recovered cars, vans, and light trucks, securing loads and adhering to safety and DOT regulations.
Executed jump-starts, tire changes, winching, minor repairs, and fuel deliveries, restoring vehicle operability and ensuring timely assistance.
Provided rapid roadside assistance on busy freeways, safely clearing disabled vehicles and minimizing the risk of secondary accidents.
Coordinated with dispatch, law enforcement, and traffic management to report incidents and expedite scene clearance, enhancing safety and reducing incident duration.
Performed regular vehicle and equipment checks and completed safety documentation to ensure compliance and readiness.
Delivered calm, professional customer service to motorists in stressful situations, de-escalating conflicts and clearly outlining next steps to promote understanding.
Tow Truck Driver
Cj Tow Service
Glendale
08.2013 - 10.2019
Performed preventive maintenance checks and basic repairs to ensure vehicle reliability.
Completed preventive maintenance checks and basic repairs to vehicles.
Inspected vehicle pre- and post-trip, logging and reporting mechanical issues to maintain safety standards.
Planned and adjusted routes to minimize delays caused by changing weather and traffic conditions.
Vehicle Transporter
Primos Towing
Commerce
02.2013 - 03.2018
Operated vehicle transporters safely and efficiently, following DOT and company procedures to deliver vehicles on schedule.
Employed eco-driving techniques to enhance fuel efficiency and lower operating costs.
Coordinated pickup and drop-off logistics, maintained accurate transport records (weight, time, destination), and streamlined paperwork for quicker turnaround.
Secured client property through loading/unloading procedures and conducted thorough pre/post-transport inspections.