Open To Work
Andy Bordanca
Portolio Director Analytics
Jacksonville,US
Work Preference
Summary
I am the “Go to” person for difficult and complex programs that exhibit high levels of risk and/or high levels of business/technical criticality.
Overview
20
20
years of professional experience
Work History
Portfolio Director
HC Software, Inc
01.2022 - Current
- Lead the digital transformation effort by improving health outcomes using mobile devices, wearable medical devices, artificial intelligence, on demand healthcare, virtual reality treatment.
- Lead and manage GRC (Governance, Risk, and Compliance) projects from initiation to completion, ensuring timely delivery and adherence to budget.
- Established and managed enterprise vendor management and third-party risk governance frameworks, overseeing vendor due diligence for financial, operational, technical, compliance, and regulatory assessments.
- Identified program risks, developed mitigation and contingency plans, and tracked progress to ensure program alignment with objectives.
EPMO Agile Portfolio Manager
Lumeris
07.2021 - 12.2021
- Established department-wide strategies and oversaw portfolio trend analysis, forecasting, and risk/control performance.
- Developed and maintained executive dashboards and metrics-driven reporting for leadership, highlighting Medicaid program performance, regulatory compliance, and operational KPIs.
- Conducted periodic synchronization meetings, including Solution Train and Agile Release Train syncs, decreasing risks and issues by 50%.
- Ensured vendor compliance with contractual SLAs, regulatory obligations, and security requirements while overseeing vendor remediation and escalation management.
- Directed onboarding and offboarding processes for contingent resources, including equipment procurement, badge issuance, security access, time allocation, and invoice approval.
PMO Portfolio Manager
CareFirst
03.2020 - 06.2021
- Deployed a variety of projects in Reporting & Analytics with a budget of $12 million.
- Redesigned the PMO delivery playbooks, including standards for project governance, reporting, estimation, risk management, stage gates, KPIs, and compliance.
- Communicated and aligned with senior management, project stakeholders, and customers on project financials, ROI performance, delivery status, and risk management.
- Maintained documentation of compliance activities, tracked audit findings, and prepared reports for stakeholders, including senior leadership and boards of directors.
- Leveraged existing commercial reports to achieve cost savings of $1.2 million.
EPMO Sr. Agile Program Manager
FEPOC
06.2019 - 03.2020
- Facilitated Solution Planning and PI Planning readiness via fostering the preparation of Vision and Backlogs, and via Pre- and Post-PI Planning meetings improving the Inquiry Management System productivity by 45%.
- Collaborated with PMO leadership to operationalize playbook for managing, delivering, and measuring projects, designing processes, RACI charts, workflows, templates, governance gates, and deliverables, including KPI and OKR.
- Contributed to Program Increment (PI) Planning, System Demo, and Solution Demo, ensuring alignment across multiple ARTs and business divisions.
- Championed large-scale initiatives to enhance risk management, profitability, and control oversight for business unit(s).
- Operationalize healthcare regulatory guidance into actionable internal policies and procedures; draft, revise and maintain policies and procedures that reflect current regulatory requirements, operational realities, and industry best practices.
Sr. Program Manager
Florida Blue
06.2018 - 05.2019
- Directed the overall management, communication, and coordination of status reports for project-oriented work related to the implementation of the Medicare Advantage program as part of a merger and acquisition with a budget of $11 million.
- Defined strategy and guiding principles for acquisition project, established integration governance, ensured adherence to regulations (HIPAA, PCI DSS) and internal policies, conducted PMO kick-off meeting, provided post-merger integration training, and defined staffing and retention plan.
- Directed implementation of new pharmacy supply chain and PBM transition, managing execution activities, aligning stakeholders, overseeing contract management, and fostering vendor relationships.
- Created a centralized reporting dashboard that provides information on KPI across 18+ projects, enabling leadership to make informed business decisions.
EPMO Program Manager/Agile Coach Client
HealthCare Software Agency
05.2017 - 06.2018
- Developed and led the Program management office (PMO) as a 'Center of Excellence' to help achieve better quality, consistency, and oversight of projects resulting in Increased productivity within the enterprise by over 40%; streamlined processes and improved customer satisfaction scores.
- Executed large-scale projects, including platform conversions and new project integrations, through advanced reporting and analytics-based insights.
- Collaborated with senior leaders to define project priorities and identify implementation opportunities and challenges.
- Streamlined data management of outsourced operations across global locations and languages, achieving a 35% reduction in workload.
EPMO Portfolio Manager Client
CVS, Inc.
05.2016 - 04.2017
- Led team of over 250 resources with $19 million budget, managing project life cycle for high-visibility, long-term projects across multiple lines of business, ensuring substantial impact on relevant businesses.
- Designed and built PMO delivery playbook, establishing standards for project governance, reporting, estimation, risk management, stage gates, KPIs, and compliance to enhance project execution.
- Led risk management program, conducting risk assessments and vulnerability analyses, and performing control testing to identify and mitigate potential risks.
- Delivered and expanded the management planning and control systems across EPMO to enhance managerial effectiveness and reduce operating costs by $ 2.3 million.
Agile Portfolio Manager
Anthem
02.2015 - 04.2016
- Led team of 98 resources and managed $8 million budget for Medicare & Medicaid programs (Risk Adjustment, HEDIS, STARS, MA-DSNP, IT & Analytics, CMS Reporting).
- Lead the migration from MMIS to MSE by developing a scalable architecture that connects the enterprise components and maintains a high degree of data quality to perform data analytics.
- Used MS Project Server to create a single, unified view of all projects within a program. This includes project status, timelines, milestones, and key performance indicators (KPIs).
- Enhanced project delivery and approvals for multiple concurrent Project Managers by tracking action items, resolving issues, mitigating risk, and monitoring financial performance, resulting in 12% faster time to market through strong financial controls.
Sr. Advisor Data Strategy
Glodea
05.2014 - 01.2015
- Defined strategy and guiding principles for M&A Integration Management Office (IMO), established integration governance, and facilitated Integration Team Kickoff Meeting.
- Defined the strategy and led all application portfolio and rationalization initiatives, ensuring clear governance for the approved software catalog.
- Managed strategic vendor relationships for key IT/Security vendors, overseeing executive Quarterly Business Reviews (QBRs), health checks, issue escalations, and roadmap alignment.
- Led Verification and Validation reviews of client and vendor activities and deliverables, identifying potential risks and providing recommendations for mitigation.
- Partnered with investment firms across 13 geographies to help secure $3 million in funding.
EPMO Delivery Program Manager
IBM
06.2011 - 05.2014
- Lead a team of 493 resources and $45 M+ contract, driving program control (activity, milestones, and resource planning), with a special focus on Core activities and Global Plan consolidation.
- Managed portfolio intake, prioritization, and resource allocation through Agile demand management for Medicare and MMIS Medicaid projects and enhancements, aligning resources with strategic goals.
- Developed best practices and tools for project planning, execution, and tracking, improving implementation time by 33% and achieving cost savings exceeding $5 million.
- Implemented, monitored, and approved all stage gate activities from Discovery, Stage 1: Scoping, stage 2: Business plan concept, stage 3: Development, stage 4: Testing and validation, and stage 5: Launch and implementation.
- Managed risks using a structured approach to identify and mitigate potential risks throughout the development process.
- Defined and tracked vendor performance metrics, service level agreements (SLAs), and key performance indicators (KPIs), driving continuous improvement initiatives and ensuring accountability.
Lead Portfolio Manager
FEPOC
01.2011 - 06.2011
- Identified and mitigated financial, operational, reputational, and cybersecurity risks across the enterprise.
- Led implementation of organizational change practices using Prosci frameworks to foster staff acceptance and enthusiasm for transformation.
- Perfected the reporting requirements that dictate format, frequency, and/or validation expectations for encounter data which is influenced by CMS and/or state guidelines resulting in a reduced submission error of 18%.
- Implemented governance and adherence tools that established structure and uniformity, enhancing PMO value.
EPMO Program Manager
Kaiser Permanente
10.2009 - 12.2010
- Managed a team of 93 resources and $9 million budget in the Medicare & Medicaid portfolios in a wide range of projects related to software development, application integration, and business process reengineering.
- Developed comprehensive risk monitoring framework to eliminate 99% of project roadblocks.
- Partnered with IT, procurement, legal, finance, and business units to ensure cohesive vendor strategies and resolve operational issues.
- Identified and mitigated vendor engagement risks while ensuring compliance with company policies and regulatory standards.
- Established project planning and tracking standards, enhancing budget reconciliation and status reporting processes.
Technical Delivery Manager
CareFirst
02.2006 - 08.2009
- Oversaw 9 teams of 20-25 resources to support Medicare Part D/Medicare Advantage initiatives, optimizing implementation standards and achieving 27% cost reduction from allocated budget.
- Defined and introduced new APIs allowing BCBS plans to integrate the ITS system with Blue plans ecosystem for improved claims routing, authorization processing, and payment reconciliation.
- Aligned portfolio initiatives with Medicaid program strategy and federal mandates to ensure compliance with business objectives.
- Directed vendor relationships, overseeing SLAs, SOWs, time capture, invoicing, and reporting processes.
- Delivered reporting by managing timelines and collaboration with internal stakeholders.
Education
BSCS -
DeVry University
Chicago, IllinoisSkills
- Project Portfolio Management
- Change Management
- Business Process Reengineering
- Digital Transformation
- Product Development
- Strategic Partnerships
- Customer Relationship Management
- Vendor Management
- Reporting & Analytics
- Data Governance
- SDLC Management
- Agile
- Waterfall
- PMBOK Guide
- Microsoft Project
- Project Server
- ServiceNow
- Planview
- Clarity
- Planisware
- Pilot
- Smart Sheets
- SharePoint
- JIRA
- Confluence
- AHA!
- Jira Align
Timeline
Portfolio Director
HC Software, Inc
01.2022 - Current
EPMO Agile Portfolio Manager
Lumeris
07.2021 - 12.2021
PMO Portfolio Manager
CareFirst
03.2020 - 06.2021
EPMO Sr. Agile Program Manager
FEPOC
06.2019 - 03.2020
Sr. Program Manager
Florida Blue
06.2018 - 05.2019
EPMO Program Manager/Agile Coach Client
HealthCare Software Agency
05.2017 - 06.2018
EPMO Portfolio Manager Client
CVS, Inc.
05.2016 - 04.2017
Agile Portfolio Manager
Anthem
02.2015 - 04.2016
Sr. Advisor Data Strategy
Glodea
05.2014 - 01.2015
EPMO Delivery Program Manager
IBM
06.2011 - 05.2014
Lead Portfolio Manager
FEPOC
01.2011 - 06.2011
EPMO Program Manager
Kaiser Permanente
10.2009 - 12.2010
Technical Delivery Manager
CareFirst
02.2006 - 08.2009
BSCS -
DeVry University