Summary
Overview
Work History
Education
Skills
References
Certifications And Skills
Certification
Languages
References
Timeline
Generic

Andy Ferrer

Oswego,IL

Summary

Well-Rounded Operations Manager with extensive experience at LRS Recycling, excelling in wastewater handling and regulatory compliance. Proven track record in enhancing KPIs and fostering a safety-focused culture. Bilingual leader skilled in training and problem-solving, adept at optimizing logistics and resource allocation to drive efficiency and service excellence.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Operations Manager, Portable Restroom Division

LRS Recycling
02.2021 - 03.2025
  • Directed all aspects of operations for portable restroom services, supervising 30 union drivers, 4 laborers, and 4 office staff.
  • Oversaw waste water disposal processes, ensuring strict adherence to environmental and regulatory standards.
  • Analyzed and improved KPIs, managed department budgets, and implemented cost-saving initiatives without compromising service quality.
  • Drove process improvements in logistics, route planning, and resource allocation to maximize productivity and safety.
  • Cultivated a high-performance, safety-focused culture while coaching and developing diverse teams.
  • Coordinated with sales, maintenance, and customer service functions to address operational challenges and maintain regulatory compliance.

Supervisor, Portable Restroom Division

LRS Recycling
02.2018 - 02.2021
  • Supervised 28 union drivers and technicians, ensuring efficient operations and regulatory compliance, especially in wastewater handling and disposal.
  • Managed all plumbing and electrical maintenance for portable restroom units and luxury restroom trailers.
  • Maintained detailed documentation of repairs, maintenance schedules, and disposal activities to support inspections and process optimization.

Dispatcher

LRS Recycling
01.2017 - 02.2018
  • Dispatched daily routes for street sweeping and portable restroom teams.
  • Utilized advanced dispatch and logistics software to optimize service delivery and minimize response times.
  • Maintained close communications with all field personnel, supporting a rapid and effective resolution of waste transport and disposal needs.

Customer Service Representative & Dispatcher

K Hoving
02.2015 - 01.2017
  • Company Overview: (Acquired by LRS Recycles)
  • Delivered outstanding customer service for portable restroom and street sweeping operations, handling high-volume communications.
  • Coordinated field teams to ensure timely service, delivery, and pick-up, supporting critical waste and water tank installations for events and projects.
  • Conducted repairs and maintenance on luxury restroom trailers, including electrical, plumbing, and structural improvements.
  • Supported company transition and systems integration during acquisition, maintaining seamless customer service.
  • (Acquired by LRS Recycles)

Education

High School -

West Aurora High School
Aurora, IL
06-2003

Skills

  • OSHA 10 Certified
  • Portable Sanitation Certification
  • Field service management platforms
  • Leadership skills
  • Training and development
  • Problem-solving abilities
  • Power tools operation
  • Forklift operation
  • Trailer hauling expertise
  • Electrical knowledge
  • Plumbing skills
  • PTO pump usage
  • DOT regulations knowledge
  • Union relations expertise
  • Wastewater handling
  • Bilingual
  • Software: Dispatch and route optimization

References

Available upon request.

Certifications And Skills

  • OSHA 10 Certified - Comprehensive workplace safety and compliance training
  • Private Sewage Portable Sanitation Certification (2015-2025) - Expert in regulatory requirements and environmental safety
  • Wastewater Handling - Skilled in disposal, containment, and environmental best practices
  • Bilingual: Fluent in English and Spanish (spoken and written)
  • Software: Dispatch, route optimization, and field service management platforms
  • Strong leadership, training, and problem-solving skills

Certification

  • OSHA 10 CERTIFIED
  • PORTABLE SANITATION CERTIFICATION 2015-2025

Languages

Spanish
Professional

References

References available upon request.

Timeline

Operations Manager, Portable Restroom Division

LRS Recycling
02.2021 - 03.2025

Supervisor, Portable Restroom Division

LRS Recycling
02.2018 - 02.2021

Dispatcher

LRS Recycling
01.2017 - 02.2018

Customer Service Representative & Dispatcher

K Hoving
02.2015 - 01.2017

High School -

West Aurora High School

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