Andy Gámez
Mechanical Engineering Student
Phoenix,Arizona
Summary
Results-driven data analyst with extensive expertise in supply chain, logistics, and transportation sectors. Proven ability to leverage data insights for optimizing operations, enhancing efficiency, and driving strategic decision-making. Adept at utilizing advanced analytical tools and methodologies to uncover trends and provide actionable recommendations. Committed to delivering high-quality results that support organizational goals and improve overall performance.
Overview
2
2
Languages
14
14
years of professional experience
Work History
Distribution Specialist (Licensing)
U-Haul International Headquarters
10.2024 - Current
- Execute a diverse range of clerical responsibilities to facilitate the efficient and prompt delivery of licensing registrations for trucks and trailers.
- Ensure the precision of the online system and manage the accuracy of inventory records.
- Receive orders from field personnel to retrieve and dispatch license credentials while preparing licensing materials for distribution.
- Provide support to upper management on various additional projects as required.
Logistics Specialist (Deliveries Dispatch)
Olson Precast of Arizona
01.2024 - 09.2024
- Regularly coordinated with management, sales, and contractors to ensure alignment between project timelines and customer expectations.
- Proactively identified any potential discrepancies or delays.
- Managed construction crews by assigning tasks and distributed work efficiently among the 4-6 crews working on 2-3 jobs per day for each crew member.
- Provided clear instructions and support to ensure smooth project execution.
- Developed new procedures or refine existing ones to streamline scheduling, routing, and vendor order placing processes.
Fleet Admin Supervisor Operations (Data Integrity Team)
FlexiVan
11.2020 - 11.2023
- Oversaw the administration of the chassis fleet. This included handling tasks related to chassis title and registration, managing the master fleet and trucker files, and ensuring data integrity in all fleet-related records.
- Worked closely with the Field Operations team and Headquarters operations to support fleet administration needs. This included addressing issues, providing necessary information, and collaborating on various tasks related to fleet management.
- Consulted with the Commercial and Finance teams to ensure timely reporting of fleet administration parameters. It involved providing financial data related to the fleet, billing information, and other relevant metrics.
- Maintained strong and productive relationships with customers.
- Monitored the exchange of electronic information, such as interchange transactions, billing data, and other relevant data elements to ensure the accuracy and efficiency of these data exchanges.
- Utilized system reports by identifying and researching data errors. Made the necessary corrections to ensure accurate invoicing and proper pool reporting.
- Monitored daily EDI transactions and resolved by involving system updates to ensure smooth and accurate data exchanges through EDI platforms.
Team Lead - Operations (ILS)
APL Logistics
02.2016 - 10.2020
- Coordinated and managed the transportation of goods for Retail customers TJX Canada (Winners, Home Sense, Marshalls). This involved overseeing shipments from various origins to their destinations efficiently.
- Maintained close communication with customers and vendors to ensure that logistics requirements were met and to achieve high operational standards and customer service excellence.
- Established key performance indicators (KPIs) and monitored performance against these metrics. Regular reporting on quality, process indicators, and service integrity helped track progress and identify areas for improvement.
- Coached and trained operations team members, ensuring they were equipped with the necessary skills to perform their roles effectively.
- Resolved any logistical issues that arose while ensuring customer satisfaction. Satisfying customer needs and providing top-notch service were essential components of my role.
- Actively identified potential business opportunities for growth and expansion.
- Participated in multiparty calls involving the customer service team, customers, and vendors. These calls served to build rapport, strengthen business relationships, and review and optimize processes.
- Oversaw all import/export bookings, documentation, and data, providing visibility to customers and ensuring smooth operations.
IT Business Analyst
IBC Hospitality Technologies
08.2015 - 01.2016
- Managed the profitability of the database related to income from hotel reservations. Involved in analyzing reservation data, monitoring revenue, and implementing strategies to optimize profitability.
- Utilized Seedka, a hospitality management software, to help independent hotels manage their bookings. The software provided tools for handling reservations, room availability, and other aspects of hotel operations.
- Tracked and generated reports from booking data. Involved monitoring key performance indicators (KPIs), analyzing trends, and presenting insights to make informed business decisions.
- Conducted root cause analysis to identify and address any issues or challenges related to hotel bookings. Investigated problems and understood their underlying causes and implemented solutions to meet business requirements effectively.
Security Supervisor
American Security & Investigations
06.2012 - 07.2015
- Maintained daily communication with the Director of Operations and Area Manager. Involved sharing updates on security activities, incidents, and any relevant issues that required attention.
- Collected daily logs from all security personnel stationed at various posts for information about incidents, observations, and activities that occurred during their shifts.
- Acted as the primary point of contact for clients from retail, corporate, and property management sectors. This would involve addressing their concerns, providing updates on security matters, and ensuring a high level of customer service.
- Provided direction to patrol officers, ensuring they carried out their duties effectively. Additionally, I applied corrective actions when necessary, handling disciplinary matters in a professional manner.
- Played a role in the training and development of security officers. This included conducting training sessions, providing guidance on best practices, and ensuring that the security team is well-equipped to handle their responsibilities.
Education
Bachelor of Science -
Arizona State University
01-2025
Associate Degree - undefined
Phoenix College
01-2014
Skills
- Client relationship management
- Team leadership
- Strong interpersonal communication abilities
- Data analysis proficiency
- Project management
- Advanced skills in Microsoft Suite applications
Timeline
Distribution Specialist (Licensing)
U-Haul International Headquarters
10.2024 - Current
Logistics Specialist (Deliveries Dispatch)
Olson Precast of Arizona
01.2024 - 09.2024
Fleet Admin Supervisor Operations (Data Integrity Team)
FlexiVan
11.2020 - 11.2023
Team Lead - Operations (ILS)
APL Logistics
02.2016 - 10.2020
IT Business Analyst
IBC Hospitality Technologies
08.2015 - 01.2016
Security Supervisor
American Security & Investigations
06.2012 - 07.2015
Associate Degree - undefined
Phoenix College
Bachelor of Science -
Arizona State University