Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANDY HOLMES

Wilmington,OH

Summary

Detailed Retail Store Manager striving to maintain high standards of customer service and morale. Expertise in scheduling, marketing in-store promotions and merchandising. Talented at resolving personnel conflicts and addressing customer issues.

Overview

4
4
years of post-secondary education
17
17
years of professional experience

Work History

Retail Store Manager

Countryside Rentals
Bainbridge, Ohio
05.2009 - 07.2026
  • Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
  • Supervised staff schedules, training, and task assignments across showroom and rental counter.
  • Resolved customer complaints in a timely manner to maintain positive relationships with customers.
  • Resolved customer questions, complaints, and service issues using clear communication.
  • Handled cash register activity, deposits, and payment processing following store procedures.
  • Processed rental contracts, returns, and customer reservations with accuracy and care.

Education

Bachelor of Arts - Christian Education

Cincinnati Christian University
Cincinnati, OH
08.1983 - 05.1987

Skills

  • Inventory control
  • Rental processing
  • Cash handling
  • POS systems
  • Staff scheduling
  • Retail operations
  • Customer service
  • Loss prevention
  • Problem solving
  • Decision making
  • Effective communication
  • Conflict resolution

Timeline

Retail Store Manager

Countryside Rentals
05.2009 - 07.2026

Bachelor of Arts - Christian Education

Cincinnati Christian University
08.1983 - 05.1987
ANDY HOLMES