Andy Jacobo
Queens,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Food Runner/ Busser /Barback
The Brazen Tavern
Manhattan , NY
2022.06 - 2024.10
- Assisted servers in setting up tables for guests.
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
- Provided assistance with clearing plates from tables after meals were completed.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Restocked bar items such as beer taps, wine bottles, liquor bottles and garnishes.
- Removed dishes and glasses from tables for cleaning.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Keep bar stocked with beer, wine, liquor, and related supplies, such as ice, glassware, napkins, or straws.
Grocery Store Clerk
Union Market
Brooklyn , NY
2022.01 - 2024.05
- Cleaned shelves and restocked with new inventory when product stock ran low.
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Answered questions and inquiries per shift regarding products, prices, and availability.
- Maintained and organized store displays to enhance product visibility, and expedite product location activities.
- Maintained cleanliness and organization of aisles, shelves, and storage areas.
- Monitored expiration dates and removed outdated products from shelves.
- Updated pricing information and placed sale tags on designated items.
Restaurant Busser /Food Runner
Vezzo
Manhattan , NY
2022.12 - 2023.11
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
- Assisted servers to optimize guest dining experience.
- Responded quickly to customer concerns and escalated major issues to management.
- Offered insight into menu items to answer customer questions.
- Removed dishes and glasses from tables or counters to take to the kitchen for cleaning.
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Communicated with kitchen staff regarding any special orders or requests from guests.
- Assisted with restocking supplies such as straws, cups, plates and utensils.
- Provided assistance to other employees when needed during peak business hours.
- Delivered excellent customer service by being friendly and accommodating guest needs.
- Replenished condiments when necessary; filled salt shakers and pepper mills.
- Engaged with guests in a polite and friendly manner to enhance the dining experience.
- Participated in team meetings to discuss service improvements and guest feedback.
- Refilled condiments and other supplies at tables and in service areas as necessary.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Assisted servers in setting up tables for guests.
Education
Some College (No Degree) -
UVM
Mexico, MESkills
- Food Preparation
- Anticipating Customer Needs
- Table Reservations
- PPE Compliance
- Teamwork and Collaboration
- Cleaning and Sanitizing
- Order Management
- Bussing Tables
- Flexible Schedule
- Problem Detection and Resolution Flexible and Adaptable
- Customer Service
- Server Support
- Table Setting
- Supply Restocking
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Restaurant Busser /Food Runner
Vezzo
2022.12 - 2023.11
Food Runner/ Busser /Barback
The Brazen Tavern
2022.06 - 2024.10
Grocery Store Clerk
Union Market
2022.01 - 2024.05
Some College (No Degree) -
UVM
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